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Claire's

Claire's

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3.4 Google Review
6551 No. 3 Road ##1850, Richmond, British Columbia, V6Y 2V7, Canada
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Apr 2, 2018
Yesterday (April 1, 2018) around 4 pm, I went to the store to buy a hair donut. The whole when I was in the store with a few other customers around, the three girls were just gossiping loudly at the cashier area and did not bother to greet the customers at all. The whole time, all I could hear was them talking about how another girl was "such a drama queen" and mean stuff like that. I don't think they were supposed to talk in an attitude like that especially in a kid's store. After I was ready to pay for the donut, the girls were still gossiping, and I was just standing there. Finally, one girl noticed me and said "Hi!" in an unfriendly tone and all of them gave me an annoyed look as if I disturbed their exciting gossiping time. I asked how to use the donut, and the girl said impatiently, "just look at the back blah blah blah." Even though I bought the donut because I needed it, it was probably my worst experience at this particular store.Please do something to improve the customer service there. Those girls obviously need some serious training and a talk with their manager.

Nov 5, 2017
The best place to get your ears pierced. The girls were very friendly ever getting my ears pierced I got 20% discount on anything. They have variety of cool Stuff and even the makeup items were really good. 10/10 anytime I need something I always go here I love this place. One thing tho: I wish they'd keep atleast 2 ppl at all the times especially when the store gets busy. It's more convenient for ppl who are waiting at the cash.

Sep 28, 2017
0 stars if possible. Worst possible place you can get your ear pierced. When I first came in No one was out in the front. I had to wait about 5 Minutes before a staff would come help me.I asked to get my ears pierced and they were rude and just told me to fill a form out. I asked to do two ears at once they said fine in a rude way. When they aligned the ear piercing holes they looked fine but after they pierced it with the earrings my right ear looked higher!!???? My right ear is also thicker than my left. They just gave me the ear care solution and did not tell me how to clean or use it properly so when I went home I watched their official claires care video. I took care of it properly and cleaned it 3 times a day and my ear lobe keeps itching and some skin will peel off so I went to my doctor. I later on had to get it repierced a couple months after at Metro town claires and that one was not good either. After four years my ear piercing sometimes will hurt and it started bleeding.

Jul 18, 2017
Terrible experience. I went to go get my ears pierced for the first time and the staff wasn't as well-mannered, so we ended up not getting any ears pierced. Also, the things that are sold were pretty pricey. I don't recommend going to Claire's unless you're tolerant of bad behavior and that you don't mind spending lots of money for small things

Sep 2, 2016
Claires things are perfect for young girls and pre-teens! The staff are always friendly and the items last long!

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Opening Hours

Mon:9:30 am - 9 pm
Tue:9:30 am - 9 pm
Wed:9:30 am - 9 pm
Thu:9:30 am - 9 pm Today
Fri:9:30 am - 9 pm
Sat:9:30 am - 6 pm

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