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Ricki's

Ricki's

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3.5 Google Review
19705 Fraser Hwy, Langley, British Columbia, V3A 7E9, Canada
(604) 530-3739 www.rickis.com
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Google Reviews

Refresh Reviews 3.5


Jan 2, 2018
The customer service in this store is severely lacking. I have actually sent emails to the company regarding this issue (nicely written, not angry in any way!) and haven't received ANY response. It's almost as if they don't care! I went into the store this past Saturday (Dec 31st), it wasn't busy (maybe 6 or 7 customers) and I walked all the way around the store, tried on the items I had and stood in line to pay without ANYONE even saying hello to me! I actually had a sales girl shove past me when I was standing in the line and she said nothing! It's crazy. I just wanted to say my piece and I know I shouldn't go back there but it's hard for a curvy short girl to find some decent black dress pants that don't need to be hemmed so I just keep going back! Thanks for reading :)

Apr 4, 2018
Just went to this store and the lady Angela was so helpful and the store had exactly the proper business clothes I wanted. After going to more that 10 stores I will only be getting my work clothes from this store

Jan 6, 2018
I also had an unpleasant experience in this store. I purchase my items online and this is the closest store to make refunds or exchanges. It's a 30-45 min drive, only to be greeted by unfriendly staff. I've been here several times and it's always the same. I've decided to take my money and shop elsewhere.

Dec 22, 2017
A little annoyed right now. I shop online a lot then return clothes to the store that don't fit, which is a 30 min drive from me to the closest store. I lost my receipt for my online order so I printed a copy from my account. Apparently that isn't good enough for a refund! According to "store policy" I could only receive an in store credit.

Aug 3, 2016
My favourite place to shop. Always feel welcome, super friendly ladies here who spend time getting to know you. The manager here is called Angela and she is great, a lady who really gets it and seems to be able to find me just the right thing every time. Last time I went in she was just leaving but even took the time to say hello and introduce me to Michelle who was just as attentive. If you're looking to feel a bit more valued then go here it's a great place to buy your clothes.

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Opening Hours

Mon:9:30 am - 6 pm
Tue:9:30 am - 6 pm Open Today
Wed:9:30 am - 9 pm
Thu:9:30 am - 9 pm
Fri:9:30 am - 9 pm
Sat:9:30 am - 6 pm