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Michael Hill Pine Centre

Michael Hill Pine Centre

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2.0 Google Review
3055 Massey Dr #19C, Prince George, British Columbia, V2N 2S9, Canada
(250) 562-2175 www.michaelhill.ca
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Mar 27, 2018
Took my wife's brand new wedding/engagement rings (Not resized. Less than two months old. Engagement ring only worn for about 3 weeks) here to have them welded together. A full week after leaving them there, wife picks them up and finds a stone missing. Another week went by without any updates. My wife called in to see what the deal was and the next day a man calls to say that several stones came out in the cleaning machine and each time he put one back, more came out. After telling me he was BILLING ME for his time I requested he leave it alone and I'd take them back. Wife picks the rings up, welded. A stone is missing altogether. Not anywhere in a little baggie or anything and three others have ugly, after-the-fact, claws welded to the ring over top of them. I assume to keep them in as well. So, I'm left paying $300 to send them back to the foundry to be completely rebuilt. The ONLY reason I gave Michaels's that second star is because, to be entirely fair, we didn't buy the rings at their store.

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Opening Hours

Mon:9:30 am - 6 pm
Tue:9:30 am - 6 pm Today
Wed:9:30 am - 6 pm
Thu:9:30 am - 9 pm
Fri:9:30 am - 9 pm
Sat:9:30 am - 6 pm