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Ann-Louise Jewellers

Ann-Louise Jewellers

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4.0 Google Review
701 W Georgia St, Vancouver, British Columbia, V7Y 0A1, Canada
(604) 669-1433 www.annlouise.ca
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May 21, 2019
Terrible customer service at this store. The manager Gary too busy to talk to customers and only calls back when prompted by an email sent to customer service department. I was never told that a special order was a final sale. The staff could not show me where it was written. I was told that it was ‘up to the manager’ and the the manager waved me off and said ‘ final sale’ . I wanted to upgrade to a more expensive item. I had not even paid for my item or picked it up. Really? In this buyers market you are not very smart to be making a customer unhappy. It’s all about the experience and I can be sure that i will tell a friend and so in and you will be losing many customers. Terrible experience!!!!! I will never be back.

Mar 26, 2019
I am getting married in 3 weeks. I was at this location over this past weekend looking for a dime piece jewelry to wear on my special day. I had the best customer service ever! Annie is the best!!! She’s super sweet, understanding, listens carefully, welcoming, warm, and very detailed. She took her time to find me the right piece. Gary the store manager was also very welcoming, friendly, professional and gave me a great deal. This was my first time shopping at Ann Louise and I will be returning again to this location! Thanks for your help!

Jan 7, 2019
Had a great experience with Eileen, as well as Angel, who helped with the purchase of a ring. Eileen went out of her way twice to help me out. She was exceptionally understanding and patient. Excellent customer service from her.

Apr 15, 2019
Went in looking for a specific watch and found it at a great price. Trevor was amazing, very helpful and gave us a great deal.

Feb 5, 2019
Promise rings for me and my gal. Not the insane perfection you’d find when dropping 10x the $$ but on sale at $400e they were perfect for us and we get many compliments on them.

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Opening Hours

Mon:10 am - 7 pm
Tue:10 am - 7 pm Today
Wed:10 am - 9 pm
Thu:10 am - 9 pm
Fri:10 am - 9 pm
Sat:10 am - 8 pm