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Google Reviews

Refresh Reviews 3.9


Mar 18, 2019
Excellent customer care and service.

Jul 20, 2018
I bought a necklace for my daughters 21st birthday there was a free engraving service which we chosen to use. We were told to wait in London all day (purchased the necklace at 12:30) and the engraving would be done by 5pm. We waited until we got a phone call around 3:30 to say the necklace might be ready In a weeks time. Very disappointing.

Aug 24, 2016
Appalling service. I went in to look at a watch which i had researched online and was 90% sure of buying as a gift.. Whilst querying the strap size the lovely assistant with me showed it to her manager (I assume) for advice. the manager promptly took the watch, answered and then put it on the wrist of the lady she was serving and recommended I look at a completely different an not suitable watch. My assistant was speechless and we were both left standing in the store with nothing for me to look at let alone buy. needless to say I left without buying, but it was awful.

Feb 26, 2018
Fine jewellery of every occasion. Reasonable to high priced.

Apr 1, 2015
Ordered item in store for delivery to Covent Garden store. Complete lack of communication on every step, failed to procure item over two weeks even though I popped in twice to chase it. Could have ordered off their website next day. Ended up visiting different store that had several in stock, they could have told me that there was a local (10 minutes tube ride) store and I could have picked it up from there, but obviously they "wanted" the sales commission. Case study in poor salesmanship.

INDUSTRY BLOGS

A Spirited History: The Role of Whisky During American Prohibition

#whiskey #smithville

Whisky lovers, get ready for a journey into the past, as today, we're delving into the intriguing role whisky played during one of the most dramatic periods in American history - the...

Smithville Whiskey

Famous Women and the Repeal of Prohibition: Evolving Perspectives

#whiskey #smithville

While women were instrumental in initiating the Prohibition era, they also played a significant role in its repeal. The societal and cultural shifts during the 1920s and early...

Smithville Whiskey

A Whiskey Journey: From Water Source to Distillery

#whiskey #smithville

Every whisky connoisseur will tell you that the secret to a great whisky lies in three key elements - grain, yeast, and water. But did you know that it's the water, often overlooked,...

Smithville Whiskey

Whisky Wonders: An Expedition Across Regions

#whiskey #smithville

There's a world of difference between sipping a peaty Scotch, an earthy Irish whiskey, or a sweet and smoky American bourbon. These variations are not merely due to the distilleries'...

Smithville Whiskey

The Art of Distillation: How it Shapes the Flavour of Whisky

#whiskey #smithville

Hello, whisky enthusiasts! Today, we're embarking on a spirited exploration of one of the most significant steps in whisky-making: distillation. We'll delve into how this intricate...

Smithville Whiskey

Whiskey Production: 18th Century Methods vs Modern Techniques

#whiskey #smithville

In the 18th century, the choice of grain for whiskey production was largely determined by regional availability. In Scotland and Ireland, barley was the predominant grain, while...

Smithville Whiskey

The Grain Game: How Grains Shape the Soul of Whiskey

#whiskey #smithville

Whiskey, a beloved spirit savored around the world, is a product of nature's simplest ingredients. At its heart, whiskey is nothing more than water, yeast, and most importantly,...

Smithville Whiskey

Whiskeys of the World: Types and Distinctions

#whiskey #smithville

Whiskey, a beverage enjoyed globally, varies considerably in its characteristics, production methods, and styles. Different countries and regions have their unique whiskey styles...

Smithville Whiskey


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