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Doucet

Doucet

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1.0 Google Review
Ville de Québec, Québec, G1M 3E5, Canada
(418) 524-4949 www.doucetlatendresse.com
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Jan 23, 2018
Bonjour Doucet, bien sur, voici la raison de mon 1 * : j'ai acheté le mois dernier un bracelet médical en or blanc d'une valeur de 470$. Comme je devais faire graver a l'arrière du bracelet la maladie, la prise de possession du dit bracelet devait être dans 1 semaine, ce qui me convenait. Au bout de la semaine, vous m'appelez mais le bracelet est revenu.... pas gravé. On le renvoie pour une semaine a Montréal faire graver. 1 semaine plus tard... il est de retour, super contente ! mais malheur, je l'ai porté 24h et une soudure s'est décollé. Je vais vous rencontrer pour exprimé mon insatisfaction et demander un remboursement qu'on me refuse. Alors on envoie faire réparé le dit bracelet. Je me compte chanceuse de ne pas lavoir perdu, il est complètement ouvert en 2 ! Une semaine plus tard, il est de retour, enfin ! 3 semaines déjà que je ne l'ai pas ! cela fait aujourd'hui 72h que je porte le bracelet et voilà qu'une maille est ouvert. J'ai retrouver le bracelet dans la cours extérieur dans la neige (est-ce un chance ..?) encore ouvert en 2. Je crois que mon mécontentement est très justifiable. Je vais venir vendredi soir vous le re-re-re-re porter pour une autre réparation et j'attendrai encore une semaine pour ravoir mon bracelet. Merci d'avoir pris le temps de me lire.

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Opening Hours

Mon:9:30 am - 5:30 pm
Tue:9:30 am - 5:30 pm Today
Wed:9:30 am - 5:30 pm
Thu:9:30 am - 9 pm
Fri:9:30 am - 9 pm
Sat:9 am - 5 pm