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Estate Diamond Exchange

Estate Diamond Exchange

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4.2 Google Review
5017 Kanan Rd, Agoura Hills, California, 91301, United States
(818) 865-8160 www.yournextdiamond.com
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Google Reviews

Refresh Reviews 4.2


Nov 2, 2016
Any business could learn a lesson from this business. Every person working there treats you like family- And what sets them apart is that they mean it. They really really try to take care of you. If they don't have what you want, they can find it. If what you want doesn't exist yet, they can make it. If you think you don't have enough money, tell them that. Some how, they always work it out. Sandy and Leo are just the best. I don't go anywhere else.

Jun 6, 2017
I ordered an item online to be delivered to me in Spain but, having paid by Paypal, it was sent not to the address for shipping stated on the purchase order but to an obsolete UK address shown on my Paypal account but marked as unconfirmed. Despite endless email correspondence with the shop owners asking for the parcel to be re-directed to me or for a refund I was merely told in a very illiterate and abusive manner that this was my own fault and I would have to arrange with the UK postal service myself for return of the package to them which I was unable to do as it is for the sender to request return not the addressee. The shop would not issue a refund and was totally uncooperative and unpleasant to deal with. My order had been placed through Ruby Lane who tried to resolve the matter on my behalf but without any success initially and consequently removed this shop from their listing. Following this action the shop made an almost immediate full refund for which I am grateful but I am still quite disgusted with the incompetence and general attitude shown to me personally by the shop owners.

Feb 26, 2014
I am so grateful for all the help Richard gave me. He was patient and knowledgeable, something I needed since I don't shop for jewelry often. He really listened to what I was looking for and presented me with options that worked best.

Mar 3, 2010
I shopped the downtown diamond district and a number of local jewelry stores. I decided to have it designed at Estate Jewelry because I had such a positive experience there. They were patient, understanding, and gave me an excellent price. It was a tiny bit more expensive than going down to LA but for the local convenience it was well worth it. They do amazing work there, my fiancée gets complemented on her ring almost everywhere we go! Jeffrey was wonderful to work with.

Jul 29, 2014

INDUSTRY BLOGS

The Fascinating History of Whiskey: From Earliest Origins to Present Day Popularity

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Whiskey, a distilled alcoholic beverage made from fermented grain mash, has a rich and fascinating history that dates back centuries. Its story traverses continents, cultures, and epochs,...

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Grain Games: The Whisky Character Playground

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Hello, whisky wanderers! Ready to hop, skip, and jump into the rollicking world of grains and their whimsical influence on whisky character? From the robust charm of barley to...

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The Evolution of Whisky: 18th Century Methods vs. Modern Mastery

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Whisky lovers, we've got a treat for you today! We're going on a time-traveling adventure to compare whisky production methods between the 18th century and today. Understanding...

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Whisky Wonders: An Expedition Across Regions

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There's a world of difference between sipping a peaty Scotch, an earthy Irish whiskey, or a sweet and smoky American bourbon. These variations are not merely due to the distilleries'...

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The Grain Game: How Grains Shape the Soul of Whiskey

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Whiskey, a beloved spirit savored around the world, is a product of nature's simplest ingredients. At its heart, whiskey is nothing more than water, yeast, and most importantly,...

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The Chemistry of Whiskey Aging: Impact on Taste and Quality

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Aging is a critical stage in whiskey production. The choice of cask, the length of maturation, and the aging environment all influence the spirit's final character. But what are...

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The Earliest Instances of Whiskey in World History

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The history of whiskey, or whisky as it's spelled in some countries, is long and somewhat shrouded in time. While the exact origins of whiskey are unclear, we can trace its ancestry...

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A Spirited History: The Role of Whisky During American Prohibition

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Whisky lovers, get ready for a journey into the past, as today, we're delving into the intriguing role whisky played during one of the most dramatic periods in American history...

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Sat:10 am - 5 pm

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