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Refresh Reviews 4.0


Dec 10, 2017
Everyone is super friendly especially Amy, Ashley and Erin they were all very helpful and polite

Sep 21, 2016
I would leave 0 stars if I could. I went in last Friday a little before 8pm, excited to use the spend $550 and get $225 off promotion. I was about to enter the store, but the associates had blocked it off (even though closing was at 9pm). I was confused and tried to enter only to have multiple associates glare at me and one of them yelled at me that they were closed and not to come in. I was appalled because their posted hours were until 9pm and I would never have thought they would treat their customers this way. Perhaps they were busy due to the promotion and decided to close early? I'm not sure. Regardless, there are better ways to deliver the news. I've worked in customer service and I would NEVER yell at a customer in any situation, especially one where I am wrong. I understand that you needed to close early for whatever reason, but you do not yell at me. I thought maybe they had just blocked off the store for a few minutes to avoid congestion and so I went back 15 minutes later to find the store with half the amount of people in it and still closed. Not good for business in my opinion. When Victoria's Secret had a crazy sale a few months back, they let customers enter until 9pm and stayed open until the last one was gone. It's crazy to think such a high-end brand has such poor customer service. Very disappointed.

Jul 15, 2014
Wonderful gals who work there and they are very personable and really try to remember things about their customers.

Apr 9, 2016
Food took a little while but very good

Sep 19, 2015
Worst customer service. Slowed other customers to cut in front of me.

INDUSTRY BLOGS

A Spirited History: The Role of Whisky During American Prohibition

#whiskey #smithville

Whisky lovers, get ready for a journey into the past, as today, we're delving into the intriguing role whisky played during one of the most dramatic periods in American history - the...

Smithville Whiskey

The Pivotal Role of Women in the Temperance Movement Leading Up to Prohibition in North America

#whiskey #smithville

Historically, women have played an indispensable role in societal transformation. One such transformative movement was the Temperance Movement in North America leading up to Prohibition....

Smithville Whiskey

The Science of H2O: Why Water Matters in Whisky Production

#whiskey #smithville

Water, water everywhere, but not a drop to drink? Not so in whisky production! Here's a playful dive into the scientific significance of water in crafting the spirit we all adore....

Smithville Whiskey

Whisky 101: A Light-hearted Guide to the Water of Life

#whiskey #smithville

Welcome to Whisky 101, folks! Today, we're exploring the fantastic world of whisky, whisky, whiskey, and, yes, more whisky! Oh, did I mention whisky? By the end of this tour,...

Smithville Whiskey

A Whiskey Journey: From Water Source to Distillery

#whiskey #smithville

Every whisky connoisseur will tell you that the secret to a great whisky lies in three key elements - grain, yeast, and water. But did you know that it's the water, often overlooked,...

Smithville Whiskey

Female Bootleggers of Prohibition: Stories of Defiance

#whiskey #smithville

Prohibition, the legal enforcement banning alcohol sale and consumption in the United States from 1920 to 1933, was a unique period that saw a rise in illegal activities designed...

Smithville Whiskey

The Grain Game: How Grains Shape the Soul of Whiskey

#whiskey #smithville

Whiskey, a beloved spirit savored around the world, is a product of nature's simplest ingredients. At its heart, whiskey is nothing more than water, yeast, and most importantly,...

Smithville Whiskey

Grain Games: The Whisky Character Playground

#whiskey #smithville

Hello, whisky wanderers! Ready to hop, skip, and jump into the rollicking world of grains and their whimsical influence on whisky character? From the robust charm of barley to...

Smithville Whiskey


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Opening Hours

Mon:10 am - 9 pm
Tue:10 am - 9 pm
Wed:10 am - 9 pm Today
Thu:10 am - 9 pm
Fri:10 am - 9 pm
Sat:11 am - 7 pm

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