Get to the top of the directory by claiming your business!
Zales

Zales

Claim Business
1.9 Google Review
4950 Pacific Ave, Stockton, California, 95207, United States
(209) 478-1726 www.zales.com/?cid=YEXT
Read our review guideline

Write a Review

Loading…

Write a review
Be the first to write a review.

Google Reviews

Refresh Reviews 1.9


Sep 25, 2017
I went to the store yesterday to get my necklace fixed, and a lady name Sandy approached me. I was trying to let her know that this was the same necklace I just picked up last month from getting fixed and need to get it sent out or replaced. I gave her my information to look up my account, she said she didn't see anything covered under warranty. I informed her that everything I have ever purchased was purchased with a warranty. I asked her to please check again and she got upset and start to yell at me!! SMH! Disrespectful lady!! Than, she start talking about I'm not a responsible person and I need to start being responsible because I didn't have the actual paper with me. I had to remain calm because Lord knows, I would've went TF off! The lady that helped me last month overheard the commotion and came to assist. She went straight to the computer and pulled up all my information and warranty. It took her less than 5 minutes to get everything together!! That Sandy lady definitely don't need to be employed there at all!!! Zales needs to do better! I been a customer here since 2007. This is definitely my last year!

Jan 13, 2018
Customer service is awful lazy and rude especially the younger gal with long fingernails I give a bigðΕΈβ€“β€œ

Apr 28, 2017
Absolute WORST customer service I've ever experienced. I've bought a promise ring, engagement ring, and 2 wedding bands through them, and it seems like the more money I spend with them, the worse things get. Still awaiting my engagement ring (which I've had to send out twice in a row because incompetent people can't do their job correctly). It's been 2 months since I haven't been able to wear my ring... Will not be purchasing anything else through them again. Wish I could give them 0 stars.

Dec 3, 2016
Novelyn was the rudest customer care service representative I have ever come in contact with. I misplaced my diamond replacement paper over a year ago and since then have brought it in to two other Zales with no problem. When I came in today to have my ring cleaned and inspected at the Stockton Zales she was treating me as if I were incompetent

Dec 31, 2017
Worst customer service from the lady at the counter just plain rude!!!!!!!!

INDUSTRY BLOGS

Grain Games: The Whisky Character Playground

#whiskey #smithville

Hello, whisky wanderers! Ready to hop, skip, and jump into the rollicking world of grains and their whimsical influence on whisky character? From the robust charm of barley to the sweet...

Smithville Whiskey

Famous Women and the Repeal of Prohibition: Evolving Perspectives

#whiskey #smithville

While women were instrumental in initiating the Prohibition era, they also played a significant role in its repeal. The societal and cultural shifts during the 1920s and early...

Smithville Whiskey

Whiskey Trails: A Cultural Expedition through Ireland and Scotland

#whiskey #smithville

Whiskey, the golden spirit of the Gaelic lands, embodies more than just a delightful drink. In both Ireland and Scotland, it's a cultural touchstone, holding centuries of history,...

Smithville Whiskey

The Great Whisky Adventure: A Journey Back to the Earliest Drops in History

#whiskey #smithville

Join us, dear readers, as we embark on an exciting journey back in time, tracing the footsteps of our whisky-loving ancestors! From the mystic east to the rugged Celtic lands,...

Smithville Whiskey

The Earliest Instances of Whiskey in World History

#whiskey #smithville

The history of whiskey, or whisky as it's spelled in some countries, is long and somewhat shrouded in time. While the exact origins of whiskey are unclear, we can trace its ancestry...

Smithville Whiskey

Bourbon: The Quintessential American Whisky with a Unique Twist

#whiskey #smithville

Hey there, whisky enthusiasts! Today, we're going to delve into a topic that's as smooth as a top-shelf dram – the unique character of bourbon whisky. Now, if you're new to the...

Smithville Whiskey

The Grain Game: How Grains Shape the Soul of Whiskey

#whiskey #smithville

Whiskey, a beloved spirit savored around the world, is a product of nature's simplest ingredients. At its heart, whiskey is nothing more than water, yeast, and most importantly,...

Smithville Whiskey

A Whiskey Journey: From Water Source to Distillery

#whiskey #smithville

Every whisky connoisseur will tell you that the secret to a great whisky lies in three key elements - grain, yeast, and water. But did you know that it's the water, often overlooked,...

Smithville Whiskey


Own this business?

Claim Your Business
• Update your photo and information
• Get notified when reviews are posted
• Respond and manage your reviews
• Select badges and keywords

Opening Hours

Mon:10 am - 9 pm
Tue:10 am - 9 pm
Wed:10 am - 9 pm
Thu:10 am - 9 pm
Fri:10 am - 9 pm
Sat:10 am - 9 pm

Jewellery Near Me

Piercing Pagoda

Piercing Pagoda

4950 Pacific Ave #K4, Stockton
Kay Jewelers

Kay Jewelers

4950 Pacific Ave #Suite 309, Stockton
Claire's

Claire's

4950 Pacific Ave ##215, Stockton
Icing By Claire's

Icing By Claire's

5308 Pacific Ave, Stockton