Get to the top of the directory by claiming your business!
francesca's

francesca's

Claim Business
3.7 Google Review
29 University Ave #E29, Los Gatos, California, 95030, United States
(408) 395-7562 www.francescas.com
Read our review guideline

Write a Review

Loading…

Write a review
Be the first to write a review.

Google Reviews

Refresh Reviews 3.7


May 4, 2017
Inattentive staff. I went in to purchase a necklace and was not greeted. The sale associate was helping one lady. Others came in and out with no acknowledgement. I finally asked to see a necklace that was displayed high on a shelf. The sales associate got it for me and handed it to me without saying a word. I decided to purchase the necklace so I went to the registered and still there for about 5 minutes, waiting to be helped. Sales associate finally came over to ring me up. She then told me that jewelry was buy one get one 50% off. I walked over to get another necklace, which was all about 2 minutes. By the time I went back up to the register the sales associate was back with the lady! I stood at the registered as she helped the lady choose clothes, never once did she acknowledge me standing there. She walked durectky behind me picking clothes for the one lady! Again, I waited a good 7-8 minutes before I decided to leave. I understand that I am not this young, cute, fashionable girl. I am a mom of 2 young girls looking for some cute accessories! And like Julia Roberts said in Pretty Woman, "I have money to spend here!" Horrible experience and i will not return!

Mar 18, 2017
Inattentive staff. Nice clothes

Jun 4, 2014
Always a fan of this store and its customer service! Cutest clothes, accesories, and more for an amazing price! If you are ever in Los Gatos, stopping in to this store will be well worth your time! Thank you Lauryn for always being so helpful!

Nov 27, 2011
They have a lovely selection of clothes and jewelry, but unfortunately the attitude and misleading "sale" information left a bad taste in my mouth. I will NOT shop there again. I have a small baby and it is hard for me to get out and shop, so this was a special occasion where I was able to do it with my baby and my husband. I walked into this store because they advertised a "thanksgiving" sale of "buy one item, get the other one 50% off". I specifically asked the girl who worked there if it applies to the sale items (they had a rack with 30% off items) and she told me "yes". That's why I bought 2 items instead of 1. I normally always check the bill when I pay but this time I had my 7 months old baby with me and had to take care of her while my husband paid. When I got home, I checked the bill and realized that they didn't give me 50% off the second item. I called them and they informed me over the phone that the 50% off did not apply to the "manager's special". When I told them that I SPECIFICALLY asked about it, they told me that the answer that was given to me was correct, 50% applies to "sale" items but not "manager's special"....well, nobody informed me about that part when I made my purchase or when I asked them about 50%. At the end of the day it is not about extra $10 I can save, but it is about how I feel about my purchase and how they treat their customers. Even though the items I bought are nice and overall the price is good, I don't really have a great feeling about this place and will not go there again. The LEAST they could do, when I call them, is apologize for this misinformation which they didn't. If I lived closer, I would have gone back and returned the clothes I bought. I hope this review will encourage the owners to be better at communication and making sure their customers are happy, so they could return for more.

Jun 22, 2017

INDUSTRY BLOGS

Famous Women and the Repeal of Prohibition: Evolving Perspectives

#whiskey #smithville

While women were instrumental in initiating the Prohibition era, they also played a significant role in its repeal. The societal and cultural shifts during the 1920s and early 1930s...

Smithville Whiskey

The Fascinating History of Whiskey: From Earliest Origins to Present Day Popularity

#whiskey #smithville

Whiskey, a distilled alcoholic beverage made from fermented grain mash, has a rich and fascinating history that dates back centuries. Its story traverses continents, cultures,...

Smithville Whiskey

The Science of H2O: Why Water Matters in Whisky Production

#whiskey #smithville

Water, water everywhere, but not a drop to drink? Not so in whisky production! Here's a playful dive into the scientific significance of water in crafting the spirit we all adore....

Smithville Whiskey

A Spirited History: The Role of Whisky During American Prohibition

#whiskey #smithville

Whisky lovers, get ready for a journey into the past, as today, we're delving into the intriguing role whisky played during one of the most dramatic periods in American history...

Smithville Whiskey

Female Bootleggers of Prohibition: Stories of Defiance

#whiskey #smithville

Prohibition, the legal enforcement banning alcohol sale and consumption in the United States from 1920 to 1933, was a unique period that saw a rise in illegal activities designed...

Smithville Whiskey

The Chemistry of Whiskey Aging: Impact on Taste and Quality

#whiskey #smithville

Aging is a critical stage in whiskey production. The choice of cask, the length of maturation, and the aging environment all influence the spirit's final character. But what are...

Smithville Whiskey

Whisky 101: A Light-hearted Guide to the Water of Life

#whiskey #smithville

Welcome to Whisky 101, folks! Today, we're exploring the fantastic world of whisky, whisky, whiskey, and, yes, more whisky! Oh, did I mention whisky? By the end of this tour,...

Smithville Whiskey

Prohibition and the Transformation of Women's Social Status and Behavior in the 1920s

#whiskey #smithville

The 1920s, often referred to as the "Roaring Twenties," were a time of significant social and cultural change in the United States, particularly for women. One major element of...

Smithville Whiskey


Own this business?

Claim Your Business
• Update your photo and information
• Get notified when reviews are posted
• Respond and manage your reviews
• Select badges and keywords

Opening Hours

Mon:10 am - 7 pm
Tue:10 am - 8 pm
Wed:10 am - 8 pm
Thu:10 am - 8 pm
Fri:10 am - 8 pm
Sat:10 am - 7 pm Today

Jewellery Near Me

Blacy's Fine Jewelers

Blacy's Fine Jewelers

51 University Ave, Los Gatos
Belgian Diamond Specialties

Belgian Diamond Specialties

16 N Santa Cruz Ave, Los Gatos
Haute Bride

Haute Bride

40 N Santa Cruz Ave #Suite B, Los Gatos
Shephard Jewelers

Shephard Jewelers

501 N Santa Cruz Ave ## 4, Los Gatos
Teel's Jewelry

Teel's Jewelry

16006 Los Gatos Blvd, Los Gatos