Kay Jewelers - Jewellery - Victorville, CA - VerView
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Kay Jewelers

Kay Jewelers

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2.5 Google Review
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14400 Bear Valley Rd #Unit 353, Victorville, California, 92392, United States
(760) 241-1401 stores.kay.com/ca/victorville/14400-bear-valley-rd-.html?cid=YEXT
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Google Reviews

Refresh Reviews 2.5
Jan 13, 2018
My boyfriend bought me necklace in December and gave it to Jan 3 for our anniversary and it has already broke less then two weeks I took it in today to explain the chain broke and it looks like it was a weak spot to begin with the sales lady agreed and start to write it up for repair I even showed her the warranty he got for it. Then she as she's finishing up she tells me me oh I remember him but he didn't want the warranty looks like he just got it for the diamonds so it'll be $36 to fix or you can pay $75 for the warranty he didn't want. Come on that's just wrong I've had it on less then two weeks and you guys won't fix it that poor customer service never will we spend money there again nothing but a sham!!!
Apr 23, 2018
Ive been a long time customer 20 years plus..had a credit card for many of those years..ive always payed it off then charged it again..so 1 year and a half ago i charged a new wedding .ring.i walked in on march 30 ask for my remaining blance and payed it off in full and asked if i can close my account since im tryin to pay credit cards off she told me that would ding my credit i said its ok i wanna close my account and then she said she could not do it in the store. Well April 10 they sent out a interest only bill of 16.60...on a zero balance how do i get charged a interest bill....so i called get mad they try to say i owe it even tho on the statement it shows i payed it off 10 days before..so i payed it demanded the close the account..i will never buy from them ever again. Very disappointed
Feb 3, 2018
Great service and very friendly staff. The Manager Kelly was a great help Aubrey is a amazing. Thank you for y’all help.
Jun 9, 2015
Lisa is one of the nicest people! She was more than helpful to my husband and I! ANDREA, on the other hand, is very rude and seems to want to rush you so that she can move on to other things. She doesn't seem to understand how customer service works! I will always ask for Lisa from now on. It also took more than 16 DAYS to get my ring sized! Yikes! This location took longer than any other Jeweler we have EVER used to size our jewelry!
May 26, 2016
They pray on your significant other and try to guilt them into bigger and bolder and expensive rings. They ruined a happy time for us. We took our business elsewhere where we weren't made to feel bad.

INDUSTRY BLOGS

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The Chemistry of Whiskey Aging: Impact on Taste and Quality
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Aging is a critical stage in whiskey production. The choice of cask, the length of maturation, and the aging environment all influence the spirit's final character. But what are...

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Carrie Nation, born Carrie Amelia Moore on November 25, 1846, in Garrard County, Kentucky, was a formidable figure in the American Temperance Movement, known for her audacious...

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Opening Hours

Mon:10 am - 9 pm
Tue:10 am - 9 pm
Wed:10 am - 9 pm
Thu:10 am - 9 pm Open Today
Fri:10 am - 9 pm
Sat:10 am - 8 pm

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