Kay Jewelers - Jewellery - Victorville, CA - VerView
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Kay Jewelers

Kay Jewelers

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2.5 Google Review
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14400 Bear Valley Rd #Unit 353, Victorville, California, 92392, United States
(760) 241-1401 stores.kay.com/ca/victorville/14400-bear-valley-rd-.html?cid=YEXT
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Google Reviews

Refresh Reviews 2.5
Jan 13, 2018
My boyfriend bought me necklace in December and gave it to Jan 3 for our anniversary and it has already broke less then two weeks I took it in today to explain the chain broke and it looks like it was a weak spot to begin with the sales lady agreed and start to write it up for repair I even showed her the warranty he got for it. Then she as she's finishing up she tells me me oh I remember him but he didn't want the warranty looks like he just got it for the diamonds so it'll be $36 to fix or you can pay $75 for the warranty he didn't want. Come on that's just wrong I've had it on less then two weeks and you guys won't fix it that poor customer service never will we spend money there again nothing but a sham!!!
Apr 23, 2018
Ive been a long time customer 20 years plus..had a credit card for many of those years..ive always payed it off then charged it again..so 1 year and a half ago i charged a new wedding .ring.i walked in on march 30 ask for my remaining blance and payed it off in full and asked if i can close my account since im tryin to pay credit cards off she told me that would ding my credit i said its ok i wanna close my account and then she said she could not do it in the store. Well April 10 they sent out a interest only bill of 16.60...on a zero balance how do i get charged a interest bill....so i called get mad they try to say i owe it even tho on the statement it shows i payed it off 10 days before..so i payed it demanded the close the account..i will never buy from them ever again. Very disappointed
Feb 3, 2018
Great service and very friendly staff. The Manager Kelly was a great help Aubrey is a amazing. Thank you for y’all help.
Jun 9, 2015
Lisa is one of the nicest people! She was more than helpful to my husband and I! ANDREA, on the other hand, is very rude and seems to want to rush you so that she can move on to other things. She doesn't seem to understand how customer service works! I will always ask for Lisa from now on. It also took more than 16 DAYS to get my ring sized! Yikes! This location took longer than any other Jeweler we have EVER used to size our jewelry!
May 26, 2016
They pray on your significant other and try to guilt them into bigger and bolder and expensive rings. They ruined a happy time for us. We took our business elsewhere where we weren't made to feel bad.

INDUSTRY BLOGS

The Grain Game: How Grains Shape the Soul of Whiskey
The Grain Game: How Grains Shape the Soul of Whiskey

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Whiskey, a beloved spirit savored around the world, is a product of nature's simplest ingredients. At its heart, whiskey is nothing more than water, yeast, and most importantly, grain....

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Single Malt vs. Blended Whiskey: A Comprehensive Guide
Single Malt vs. Blended Whiskey: A Comprehensive Guide

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Whether you are a whiskey connoisseur or a casual enthusiast, understanding the nuanced world of whiskey can be a delightful pursuit. Two terms that often spark curiosity are...

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The Chemistry of Whiskey Aging: Impact on Taste and Quality
The Chemistry of Whiskey Aging: Impact on Taste and Quality

#whiskey #smithville

Aging is a critical stage in whiskey production. The choice of cask, the length of maturation, and the aging environment all influence the spirit's final character. But what are...

Smithville Whiskey

The Art of Distillation: How it Shapes the Flavour of Whisky
The Art of Distillation: How it Shapes the Flavour of Whisky

#whiskey #smithville

Hello, whisky enthusiasts! Today, we're embarking on a spirited exploration of one of the most significant steps in whisky-making: distillation. We'll delve into how this intricate...

Smithville Whiskey

The Science of H2O: Why Water Matters in Whisky Production
The Science of H2O: Why Water Matters in Whisky Production

#whiskey #smithville

Water, water everywhere, but not a drop to drink? Not so in whisky production! Here's a playful dive into the scientific significance of water in crafting the spirit we all adore....

Smithville Whiskey

Famous Women and the Repeal of Prohibition: Evolving Perspectives
Famous Women and the Repeal of Prohibition: Evolving Perspectives

#whiskey #smithville

While women were instrumental in initiating the Prohibition era, they also played a significant role in its repeal. The societal and cultural shifts during the 1920s and early...

Smithville Whiskey

The Evolution of Whisky: 18th Century Methods vs. Modern Mastery
The Evolution of Whisky: 18th Century Methods vs. Modern Mastery

#whiskey #smithville

Whisky lovers, we've got a treat for you today! We're going on a time-traveling adventure to compare whisky production methods between the 18th century and today. Understanding...

Smithville Whiskey

A Spirited History: The Role of Whisky During American Prohibition
A Spirited History: The Role of Whisky During American Prohibition

#whiskey #smithville

Whisky lovers, get ready for a journey into the past, as today, we're delving into the intriguing role whisky played during one of the most dramatic periods in American history...

Smithville Whiskey

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Opening Hours

Mon:10 am - 9 pm
Tue:10 am - 9 pm
Wed:10 am - 9 pm
Thu:10 am - 9 pm Open Today
Fri:10 am - 9 pm
Sat:10 am - 8 pm

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