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Zales Outlet

Zales Outlet

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4.1 Google Review
Ontario, California, 91764, United States
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Google Reviews

Refresh Reviews 4.1


Feb 21, 2019
The staff was nice and helpful.

Mar 22, 2019
Always a pleasant stop

Jun 13, 2018
I don’t think some of the employees know what good customer service is like. I came in 3 weeks ago to get my ring resized, it was too big. I was helped by 2 lady’s. I came back 2 weeks later to find out they made the ring even bigger rather than smaller. They said they’d rush it out to be resized yet again plus no charge for the service. I came back in to pick it up & was helped out by a different woman & a man. It took a while for them to actually get to me though since they were helping other people. But anyways the woman tells me I have a balance for the service so I explain to her that I was told that I didn’t need to pay for anything since I needed to wait another week. She says that I didn’t have to pay for the first time but now that it’s correct I have to pay for it & I was shocked that they thought someone in their right mind would pay for their ring to be up sized then pay again to get it downsized??? Of course I don’t have to pay for the first time since that wasn’t what I agreed on. My service fee is being waived because I had to come back in a third time to pick up my ring. She even asked the manager on duty about me having to pay & he said well he doesn’t have to pay for the first time but he has to pay for what he wanted & I got what I wanted lmao damn. They offered me 10% off & I agreed because what else am I gonna do leave my ring? Never going back!

Jul 3, 2017
I had such a great experience here. Alicia helped me make a purchase and she was so helpful and efficient. Very intuitive and took tips about what I liked as she showed me more rings. She even found some other options online and ordered them from other stores and from corporate just so I could see them in person. She was so accommodating and understanding about me needing my ring by a certain date. I was very pleased with my experience & The good deal I got on my ring. Thanks zales!

Jul 30, 2015
I am so grateful for my experience there today. I went in to make a payment and the woman I usually work with wasn't there so this woman named Myra came to help me. She went above and beyond for me. I cant begin to say how thankful I am for her! The things she did would be above and beyond even for someone who was receiving the commission...but she did all that even knowing before hand she wasn't going to receive a commission. She did it because she is a selfless person. Myra, thank you for blessing my life today. I wish you all the best!!!

INDUSTRY BLOGS

A Whiskey Journey: From Water Source to Distillery

#whiskey #smithville

Every whisky connoisseur will tell you that the secret to a great whisky lies in three key elements - grain, yeast, and water. But did you know that it's the water, often overlooked,...

Smithville Whiskey

The Chemistry of Whiskey Aging: Impact on Taste and Quality

#whiskey #smithville

Aging is a critical stage in whiskey production. The choice of cask, the length of maturation, and the aging environment all influence the spirit's final character. But what are...

Smithville Whiskey

Whiskeys of the World: Types and Distinctions

#whiskey #smithville

Whiskey, a beverage enjoyed globally, varies considerably in its characteristics, production methods, and styles. Different countries and regions have their unique whiskey styles...

Smithville Whiskey

The Great Whisky Adventure: A Journey Back to the Earliest Drops in History

#whiskey #smithville

Join us, dear readers, as we embark on an exciting journey back in time, tracing the footsteps of our whisky-loving ancestors! From the mystic east to the rugged Celtic lands,...

Smithville Whiskey

A Spirited History: The Role of Whisky During American Prohibition

#whiskey #smithville

Whisky lovers, get ready for a journey into the past, as today, we're delving into the intriguing role whisky played during one of the most dramatic periods in American history...

Smithville Whiskey

Exploring the Spirit of America: The Kentucky Bourbon Trail and Its Impact on the Bourbon Industry

#whiskey #smithville

Hey there, bourbon lovers! Have you ever wanted to wander through the heartland of bourbon production, learn from master distillers, and sip straight from the barrel? If so, there's...

Smithville Whiskey

The Fascinating History of Whiskey: From Earliest Origins to Present Day Popularity

#whiskey #smithville

Whiskey, a distilled alcoholic beverage made from fermented grain mash, has a rich and fascinating history that dates back centuries. Its story traverses continents, cultures,...

Smithville Whiskey

The Evolution of Whisky: 18th Century Methods vs. Modern Mastery

#whiskey #smithville

Whisky lovers, we've got a treat for you today! We're going on a time-traveling adventure to compare whisky production methods between the 18th century and today. Understanding...

Smithville Whiskey


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