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francesca's

francesca's

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4.2 Google Review
14006 Riverside Dr, Los Angeles, California, 91423, United States
(818) 528-3497 www.francescas.com
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Google Reviews

Refresh Reviews 4.2


Apr 6, 2017
I came here with my mom over the weekend to get a handbag. We wound up practically buying out the whole store! It was their Friends and Family event, so the deals were already phenomenal. But what really won me over was the more than helpful staff! The girls there are so knowledgable and trendy, I was blown away. Not to mention they were incredibly friendly. This mall has very little stores that feature the kind of customer service these girls exemplify. Even my mom, who has so much trouble finding clothes that suit her, found and loved so much. We definitely plan to go back again soon!

Apr 3, 2017
Honestly this doesn't even deserve one star. We walked in and looked around, and no one even noticed us. The employees were on their phones the whole time. They didn't even look up or ask us if we needed any assistance. They didn't even greet us when we came in. The people working at this store are completely rude and disrespectful to their customers. They don't even acknowledge you. I am a plus size women, who walked in with one of her friends, and we were extremely disgusted by the way that we were treated. I do not recommend this store.

Dec 19, 2017

Dec 19, 2017

Apr 6, 2017

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Opening Hours

Mon:10 am - 9 pm Open Today
Tue:10 am - 9 pm
Wed:10 am - 9 pm
Thu:10 am - 9 pm
Fri:10 am - 10 pm
Sat:10 am - 10 pm

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