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Spence Diamonds

Spence Diamonds

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5.0 Google Review
333 Santana Row #1035, San Jose, California, 95128, United States
(408) 676-1030 us.spencediamonds.com
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Mar 5, 2018
From the moment my cousin and I walked in, we were greeted with high energy and great customer service. Denise helped us look for the perfect ring style, then sat us down for a detailed presentation on the "5" C's which was great because we were clueless in that area. She truly solidified our love for the artisan diamonds over the earth mined diamonds. She worked with the inventory and showed us comparisons of earth mined and artisan diamonds until we found one that was perfect in all areas. The microscope was a great help! We really appreciate the attention to detail. Reina was amazing as well, she even cleaned my ring that I walked in with!!! So sparkly, and much appreciated. She was a great asset to our experience and even helped my cousin get sized accurately. Our service was impeccable, we will be back for the final purchase!! I'm going to work on getting my husband to get me an artisan myself too ;) Thank you so much, Spence! You went above and beyond!!! P.s. they offer some nice beverages while you wait!

Jan 1, 2018
My fiance and I came here looking for a reputable place for lab-created diamonds, with no intention of purchasing something same day. We left with a receipt for a beautiful lab-created diamond with the perfect setting for my fiance, all at a very competitive price. The best part: we did this on our own accord. From the moment we walked in, we were greeted and introduced but never pushed. Spence (at least at the Santana Row location, unsure of others) seems like they're one of the few that really does mean it when they say they won't push or oversell. We were given wonderful service with zero push, unless we needed something else or had a question, at which point a knowledgeable rep was right there. We were given free reign to look and even touch (replicas, of course) any ring we wished, which really helped us compare and figure out exactly what we wanted with zero guess work. If this paragraph of a review isn't enough to show, I really respect this establishment for how they treat their customers, both recurring and new. I'd highly recommend the Santana Row branch to anyone else who is even just looking, or those shopping together. They have a very good team on board and the selection is on par or superior to other jewelers around the bay area.

Mar 4, 2018
The Spence employees are very nice and helpful. They are also extremely knowledgeable about their products. The store is clean and well organized. I would definitely recommend this store to family and friends and I will be back when I need to make another jewelry purchase.

Feb 27, 2018
My fiance' and I are happy with our engagement ring choice from Spence. Dana was a great help to me and I ended up visiting a few times and contacting back and forth to make the perfect pick. Would recommend to someone else in the San Jose area!

Nov 21, 2017
One of the best jewelry stores I have ever been to. My cousin, grandmother and I were visiting CA and walked by looking for a unique store. We thought it would be fun to go in and try on some rings, most cases are not covered so you can try things on as you please. We were given champagne as we told them it was our grandmothers birthday. Denise was absolutely amazing and never made us feel pressured into buying something. She found a set of rings which my grandmother purchased for us as graduation gifts and our trip mementos. Staff there is very nice and non-pressuring which is something I love about this store, it is wonderful, chic and clean. We cannot wait for you to come to Colorado

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Opening Hours

Mon:10 am - 9 pm
Tue:10 am - 9 pm
Wed:10 am - 9 pm
Thu:10 am - 9 pm
Fri:10 am - 9 pm
Sat:10 am - 9 pm

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