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Helzberg Diamonds

Helzberg Diamonds

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4.0 Google Review
2855 Stevens Creek Blvd #Ste 2213, Santa Clara, California, 95050, United States
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Feb 7, 2018
BEST EXAMPLES OF CUSTOMER SERVICE EVER! I desperately needed to have my diamond rings bracelet and necklace cleaned before my son’s wedding and didn’t have time to drive to my jeweler in San Francisco. I walked in to Helzberg diamonds and asked if they would clean my jewelry. Since they were the 3rd jeweler at Valleyfair I had asked, and been turned down at, there was little doubt in my mind what they would say. To my surprise the owner said “Absolutely I would be happy to do it!” He explained to me that regardless of where I had purchased the jewelry initially, he was happy to do this favor in my time of need. He said perhaps someday I would decide to buy a piece of jewelry from him. Or maybe I would send one of my other children to him when it was time for them to shop for a wedding ring. I recently ended a 30 year career as the worldwide customer service manager at a very well known high-tech company in the valley and this, ladies and gentlemen, is one of the best examples of customer service I’ve ever seen!!!!

Nov 10, 2017
I really liked their merchandise. I recommend allowing more time for deliveries and resizings but they will get it done eventually.

Mar 24, 2018
Always friendly and helpful.

Oct 13, 2016
Overpriced and undeserving. Bought necklace here for $200 and it broke within a month. Since it was stainless steel, they had to send it back to the manufacturer. A month later I still haven't got it back nor have u even got a "estimate." Why should I pay for their cheap Chinese crap? I don't know why. They are just middle men retailers. This is not a good place to buy jewelry. You just pay more for the same thing. I'm going back to small independent jewelry stores. It's better to support local businesses anyway. Malls suck.

May 8, 2016
Visited this store while shopping for an engagement ring in 2013. The staff was uneducated and pushy when my fiancée and I were just looking for information and scoping out options. The ring we were shown had no documentation and the staff was unable to answer the carat weight, clarity or color. Proceed with caution.

INDUSTRY BLOGS

The Chemistry of Whiskey Aging: Impact on Taste and Quality

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Aging is a critical stage in whiskey production. The choice of cask, the length of maturation, and the aging environment all influence the spirit's final character. But what are the...

Smithville Whiskey

A Whiskey Journey: From Water Source to Distillery

#whiskey #smithville

Every whisky connoisseur will tell you that the secret to a great whisky lies in three key elements - grain, yeast, and water. But did you know that it's the water, often overlooked,...

Smithville Whiskey

The Art of Distillation: How it Shapes the Flavour of Whisky

#whiskey #smithville

Hello, whisky enthusiasts! Today, we're embarking on a spirited exploration of one of the most significant steps in whisky-making: distillation. We'll delve into how this intricate...

Smithville Whiskey

The Evolution of Whisky: 18th Century Methods vs. Modern Mastery

#whiskey #smithville

Whisky lovers, we've got a treat for you today! We're going on a time-traveling adventure to compare whisky production methods between the 18th century and today. Understanding...

Smithville Whiskey

Whiskeys of the World: Types and Distinctions

#whiskey #smithville

Whiskey, a beverage enjoyed globally, varies considerably in its characteristics, production methods, and styles. Different countries and regions have their unique whiskey styles...

Smithville Whiskey

Female Bootleggers of Prohibition: Stories of Defiance

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Prohibition, the legal enforcement banning alcohol sale and consumption in the United States from 1920 to 1933, was a unique period that saw a rise in illegal activities designed...

Smithville Whiskey

Whisky Wonders: An Expedition Across Regions

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There's a world of difference between sipping a peaty Scotch, an earthy Irish whiskey, or a sweet and smoky American bourbon. These variations are not merely due to the distilleries'...

Smithville Whiskey

A Spirited History: The Role of Whisky During American Prohibition

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Whisky lovers, get ready for a journey into the past, as today, we're delving into the intriguing role whisky played during one of the most dramatic periods in American history...

Smithville Whiskey


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Opening Hours

Mon:10 am - 9:30 pm
Tue:10 am - 9:30 pm
Wed:10 am - 9:30 pm
Thu:10 am - 9:30 pm
Fri:10 am - 9:30 pm
Sat:10 am - 9 pm

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