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Kay Jewelers Outlet

Kay Jewelers Outlet

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2.5 Google Review
5600 Paseo Del Norte, Carlsbad, California, 92008, United States
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May 18, 2017
I read reviews prior to my purchase, we upgraded our original ring. But, I had no idea how bad an experience I would have. We chose a platinum setting that supposedly needed to be handmade from a wax mold, even though they carried it in white and yellow gold, but A week later, I received a call, my ring and the diamond from my original ring, were gone. Big mistake telling me this BEFORE checking and following through on all possible mistakes on their part. So, a few more days pass, meanwhile I'm supposed to have my ring. They find it in Illinois! How on earth?! A mistake like that is ridiculous! Don't freak someone out and act like you're the hero,when you finally find something you shouldn't have lost to begin with!

Apr 11, 2017
Had a great experience here on Sunday. Came here with my fiancé and they gave me a great deal on my wedding band. We had gone to Zales next door and their prices didn't include any fitting or cleanings. So after I'd buy the ring I'd have to pay to have it sized. Kay took care of everything and I now have a great ring!

May 12, 2016
If I could give ZERO stars, I would. Please read my review, trust me and do not walk through those doors. Not for earrings, not for a watch, not for a simple band. My fiance was completely misled during the engagement ring shopping/ purchasing process. He made a large $$ purchase on my engagement ring, which was constructed in the incorrect size. When my fiance proposed, the ring did not fit; isn't that just the worst? But wait. It gets so much better. My fiance used six family diamonds (I have an appraisal on these diamonds) provided to him by my mom. Two of the diamonds are now chipped/ broken in their channel setting. I've had two other opinions conducted on the ring by trusted jewelers in San Diego; both jewelers confirmed, damaged diamonds. The diamonds are teetering in the setting and could fall out anytime. After we got engaged and had the ring re-sized, we got it back and noticed that a small diamond was missing. It came back from their jeweler with a missing diamond. I brought it back in to have the diamond replaced. Not even 2 weeks later, another diamond fell out. I was told by another trusted jeweler that my ring was too delicate to be worn everyday. After asking to return the ring several times, both to the store manager (Jose Arizmendi) to the regional manager (Lisa Tate) and national case manager (Patty Wesson), with no luck, we decided to contact an attorney. He sent certified mail to their corporate HQ back east and we never got a response. Not even a letter apologizing for the terrible experience we've had. Please trust me when I say, you will not be happy with your purchase. The upside to this whole story, life is so much bigger than a silly engagement ring. My ring is beautiful (even though not constructed well) and we're getting married in December! Best of luck guys.

Oct 24, 2016
Bought several movados, a ring, and some chains. Awesome and hard working staff will defiantly be coming here again for future purchases, they also have good prices and will give you a deal!

Jan 4, 2018

INDUSTRY BLOGS

The Fascinating History of Whiskey: From Earliest Origins to Present Day Popularity

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A Whiskey Journey: From Water Source to Distillery

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A Spirited History: The Role of Whisky During American Prohibition

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Female Bootleggers of Prohibition: Stories of Defiance

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The Art of Distillation: How it Shapes the Flavour of Whisky

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Hello, whisky enthusiasts! Today, we're embarking on a spirited exploration of one of the most significant steps in whisky-making: distillation. We'll delve into how this intricate...

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Whisky Wonders: An Expedition Across Regions

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Whiskeys of the World: Types and Distinctions

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Whiskey, a beverage enjoyed globally, varies considerably in its characteristics, production methods, and styles. Different countries and regions have their unique whiskey styles...

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Whisky 101: A Light-hearted Guide to the Water of Life

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Welcome to Whisky 101, folks! Today, we're exploring the fantastic world of whisky, whisky, whiskey, and, yes, more whisky! Oh, did I mention whisky? By the end of this tour,...

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Opening Hours

Mon:10 am - 9 pm
Tue:10 am - 9 pm
Wed:10 am - 9 pm Open Today
Thu:10 am - 9 pm
Fri:10 am - 9 pm
Sat:10 am - 9 pm

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