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Zales

Zales

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3.4 Google Review
1815 Hawthorne Blvd, Redondo Beach, California, 90278, United States
(310) 371-8799 www.zales.com/?cid=YEXT
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Google Reviews

Refresh Reviews 3.4


Jan 23, 2018
They really took care if me, especially when it came to finding me the best deal

Dec 18, 2016
I went to buy my wife's engagement ring it went Ok. I went to buy my ring and paid for rush service then I got my ring and it had scratches on the rodium and was too big. I told to store associate and they told me it was my fault. I turned my ring in three weeks ago and I still haven't received my ring. I definitely will never buy anything from Zales again.

Oct 6, 2012
Do not go here! This is not a review of just an unhappy customer. They seriously scammed us on our purchase. We bought a ring, it looked nice, however after we bought it we noticed it had a loose stone. We took it back, they charged us for a warranty. After we paid that they sent it out, 3 weeks later, we get the ring back and its COMPLETELY destroyed. Even the employee said it was damaged beyond repair, and didn't even seem to care. She said they could replace it, but only if we pay extra. After that I just said no, cause even after they chipped, scratched, and dinged it during "repair" they even swapped out the diamonds with ugly looking chipped ones. We didn't even get our full refund, couldn't even get the refund for the warranty. We basically paid them money to destroy a ring, then wanted to charge us even extra for it.... does that make sense? No! DO NOT GO THERE!

Feb 21, 2016
Could have been shipped faster. Could have been shipped faster.

Aug 28, 2016
Shirley has great customer service

INDUSTRY BLOGS

Whiskey Trails: A Cultural Expedition through Ireland and Scotland

#whiskey #smithville

Whiskey, the golden spirit of the Gaelic lands, embodies more than just a delightful drink. In both Ireland and Scotland, it's a cultural touchstone, holding centuries of history, tradition,...

Smithville Whiskey

A Whiskey Journey: From Water Source to Distillery

#whiskey #smithville

Every whisky connoisseur will tell you that the secret to a great whisky lies in three key elements - grain, yeast, and water. But did you know that it's the water, often overlooked,...

Smithville Whiskey

The Chemistry of Whiskey Aging: Impact on Taste and Quality

#whiskey #smithville

Aging is a critical stage in whiskey production. The choice of cask, the length of maturation, and the aging environment all influence the spirit's final character. But what are...

Smithville Whiskey

The Evolution of Whisky: 18th Century Methods vs. Modern Mastery

#whiskey #smithville

Whisky lovers, we've got a treat for you today! We're going on a time-traveling adventure to compare whisky production methods between the 18th century and today. Understanding...

Smithville Whiskey

Carrie Nation: A Crucial Catalyst of the Temperance Movement

#whiskey #smithville

Carrie Nation, born Carrie Amelia Moore on November 25, 1846, in Garrard County, Kentucky, was a formidable figure in the American Temperance Movement, known for her audacious...

Smithville Whiskey

Famous Women and the Repeal of Prohibition: Evolving Perspectives

#whiskey #smithville

While women were instrumental in initiating the Prohibition era, they also played a significant role in its repeal. The societal and cultural shifts during the 1920s and early...

Smithville Whiskey

Bourbon: The Quintessential American Whisky with a Unique Twist

#whiskey #smithville

Hey there, whisky enthusiasts! Today, we're going to delve into a topic that's as smooth as a top-shelf dram – the unique character of bourbon whisky. Now, if you're new to the...

Smithville Whiskey

The Earliest Instances of Whiskey in World History

#whiskey #smithville

The history of whiskey, or whisky as it's spelled in some countries, is long and somewhat shrouded in time. While the exact origins of whiskey are unclear, we can trace its ancestry...

Smithville Whiskey


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Opening Hours

Mon:10 am - 9 pm Open Today
Tue:10 am - 9 pm
Wed:10 am - 9 pm
Thu:10 am - 9 pm
Fri:10 am - 9 pm
Sat:10 am - 8 pm

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