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Zara

Zara

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3.3 Google Review
126 The Shops at Mission Viejo, Mission Viejo, California, 92691, United States
(949) 365-0157 www.zara.com/us
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Google Reviews

Refresh Reviews 3.3


Mar 18, 2018
Well I must be one of the luckiest people around because I actually had a good experience at this location.  I read most of the reviews before showing up and was expecting a total nightmare but got the exact opposite.  Everyone was very helpful and attentive, the floor was well organized, and I even found a beautiful jacket on sale in my size.

Mar 16, 2018
My wife always gets the best clothes from here. The quality is outstanding and the professional staff makes shopping here a breeze. Whenever we have questions about anything there is always a staff member nearby who is ready, willing and able to help us out.

Mar 2, 2018
I remember the days when the customer was always priority one! I walked through a somewhat empty mall trying to dodge free samples as usual. It’s 2018 let’s get a little more creative shall we? I told the lovely associate at the register how excited I was at all the terrific merchandise Zara always receives. I’ve met him before he is very pleasant. Unfortunately, one of my items rang up at 20% than the tag read. Two people were now in line and I began waiting for one cashier to fix the stores error. I walked over to a young blonde appearing to be walking aimlessly. I told her about the needed quick adjustment. She told me to waite in line and “he” could fix it. Annoyed I grabbed someone who looked more possibly like a manager Julian. I told Julian what happened, first asking him was he the manager, yes. “He” will fix that for you! Customer service is awful and if these employees are trained that a floor move or straightening is more important than the CUSTOMER in front of you! Horrifying behavior! It very non-welcoming I will try another Zara. Definitely never going back to this one! I will let Simon know how I feel about stores paying associates will no people skills to be employed in their locations. Retail will not survive with these attitudes. How blind and it does effect Simon. I’ve stopped shopping and will go home. I planned to visit 4 others stores but Julian was such a huge disappointment. We all work hard for our money and expect just basic positive interaction.

May 24, 2018
I ordered green flat strappy Sandals online and i got darker green ones than i expected and are shown on the zara online pictures . Frustrating when they promise you something you visually see and get something else . I got it for the color not the sandal i could have ordered them in grey but didnt b/c i dont like it in that color.

Jan 8, 2018
Slim fit fashion designed for most of the products, Quality is moderate to really good... but the cut is really good for whom looking for slim fitt appearence

INDUSTRY BLOGS

Creating Magic in a Barrel: A Step-by-Step Guide to Crafting Traditional Whiskey

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The Chemistry of Whiskey Aging: Impact on Taste and Quality

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The Great Whisky Adventure: A Journey Back to the Earliest Drops in History

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Join us, dear readers, as we embark on an exciting journey back in time, tracing the footsteps of our whisky-loving ancestors! From the mystic east to the rugged Celtic lands,...

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The Evolution of Whisky: 18th Century Methods vs. Modern Mastery

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Whisky lovers, we've got a treat for you today! We're going on a time-traveling adventure to compare whisky production methods between the 18th century and today. Understanding...

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Prohibition and the Transformation of Women's Social Status and Behavior in the 1920s

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The 1920s, often referred to as the "Roaring Twenties," were a time of significant social and cultural change in the United States, particularly for women. One major element of...

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The Grain Game: How Grains Shape the Soul of Whiskey

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Whisky Wonders: An Expedition Across Regions

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There's a world of difference between sipping a peaty Scotch, an earthy Irish whiskey, or a sweet and smoky American bourbon. These variations are not merely due to the distilleries'...

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The Art of Distillation: How it Shapes the Flavour of Whisky

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Hello, whisky enthusiasts! Today, we're embarking on a spirited exploration of one of the most significant steps in whisky-making: distillation. We'll delve into how this intricate...

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Opening Hours

Mon:10 am - 9 pm
Tue:10 am - 9 pm
Wed:10 am - 9 pm Open Today
Thu:10 am - 9 pm
Fri:10 am - 9 pm
Sat:10 am - 8 pm

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