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Heller Jewelers

Heller Jewelers

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4.9 Google Review
2005 Crow Canyon Pl ##168, San Ramon, California, 94583, United States
(925) 904-0200 www.hellerjewelers.com
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Google Reviews

Refresh Reviews 4.9


Apr 25, 2018
Heller Jewelers is the best place to do business. Scott and Markus are the true example of customer experience and service. They build a relationship with you and truly care. This is my second purchase from them and I know exactly what to expect. How many places can you call the owner (Scott in this case) and have them take care of you right away? Well guess what he does! Exceptional service. Thank you again! One more thing, if you are questioning where to go??? Don’t, go to Heller jewelers.

Mar 2, 2018
I have been a customer of theirs since the end of 2016. The owners and sales professionals are all super friendly and experts in their field. Though I have met with almost all of the staff, I have predominantly worked with Joe. When I was in the market for a loose diamond, he didn't have what I was looking for in their inventory, but he was able to source through one of their suppliers the most beautiful stone I have ever seen. Most recently, Joe helped pair that diamond to the most gorgeously custom designed engagement ring. The end result is so spectacular and way beyond expectations that I know my fiancee will be extremely excited! Thank you so much and look forward to partnering with Heller Jewelers in the future.

Mar 29, 2018
What an incredible experience! I came in to get my 11-year-old Rolex serviced and was greeted by two amazing ladies . Within a few minutes they quoted me a very fair price to have the watch serviced. They also offered me an unbelievable trade-in value I could not pass up for my old watch. I ended up leaving with a brand new Rolex submariner on my wrist! I’m in high-end retail myself. I can’t say enough great things about their outstanding customer service, the pristine store, high end jewelery, the owner Mr. Heller and every employee . An absolute class act!

Mar 13, 2018
This is a short note to say a big thanks for the excellent customer service that I recently received when I bought my daughter a Rolex for her college graduation. On many visits, Markus Martinez, manager, at Heller Jewelers in San Ramon was very personable, knowledgeable, professional, and patient in answering any questions about watches. Up front I was given complementary Rolex informational books and no hard sale pitches. The other staff members were also helpful in making our purchase a positive experience, complete with champagne! I plan to purchase other watches/jewelry From Heller jewelers in the future because of their high standards of customer service and wide selection of gift items. In addition, I feel it is important to support our local community businesses!👍🤗 Sincerely, DFK, Alamo

Apr 10, 2018
Came in to have a band changed and the case polished on my Tag Heuer. Dave was extremely helpful in servicing the watch, the price was great and they made it look brand new. While waiting I talked to Joe about their new Tag’s and he was very knowledgeable, friendly and wasn’t the least bit pushy. I’d definitely buy my next piece here.

INDUSTRY BLOGS

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Opening Hours

Mon:10 am - 6 pm
Tue:10 am - 6 pm
Wed:10 am - 6 pm
Thu:10 am - 6 pm
Fri:10 am - 6 pm
Sat:10 am - 5 pm

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