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Kay Jewelers

Kay Jewelers

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1.5 Google Review
3200 North Naglee Rd #Space 490, Tracy, California, 95304, United States
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Apr 18, 2013
I brought a brand new watch, in box, to be sized and I was helped by the "manager" and a regular employee. I told them I didn't have to have them help me but they pushed me to use their service. They took my watch into the "back" just where i couldn't see and hammered it multiple times. We went through this for a while and they played with it until it fit me finally, decently. Still not 100% on their "perfect fit". During the process the "manager" said if we resize it too much it'll scratch the face. Afterwards I noticed scratches on the lock, luckily not the face, and went back but they told me it wasn't them, and did nothing. I know watch resizing shouldn't result in damage. It can be done without real hammering even. I was very disappointed.

Feb 6, 2016
Started out with a good experience but once I got to the store it seemed I could never find the person who I spoke with about my purchase which by the way turned out to bra thousand dollars more then I was told when that was straightened out then they had to order the diamond I wanted I was called and told my diamond came in and when I got there it was the same wrong diamond I just returned I was called 3 times and told my diamond was in just to get there every time to see the same diamond I had returned ( not very smart people working there ! ). After months of this my diamond I ordered finally came in but some how my 1 carat single earring I purchased in the begging for $2k dollars was now almost $8k ?? Needless to say I ended up getting my money back and closing my acct !! Don't think I would ever recommend them to any one !!!!

INDUSTRY BLOGS

The Science of H2O: Why Water Matters in Whisky Production

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Water, water everywhere, but not a drop to drink? Not so in whisky production! Here's a playful dive into the scientific significance of water in crafting the spirit we all adore. Ready...

Smithville Whiskey

The Earliest Instances of Whiskey in World History

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The history of whiskey, or whisky as it's spelled in some countries, is long and somewhat shrouded in time. While the exact origins of whiskey are unclear, we can trace its ancestry...

Smithville Whiskey

Whisky 101: A Light-hearted Guide to the Water of Life

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Welcome to Whisky 101, folks! Today, we're exploring the fantastic world of whisky, whisky, whiskey, and, yes, more whisky! Oh, did I mention whisky? By the end of this tour,...

Smithville Whiskey

Single Malt vs. Blended Whiskey: A Comprehensive Guide

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Whether you are a whiskey connoisseur or a casual enthusiast, understanding the nuanced world of whiskey can be a delightful pursuit. Two terms that often spark curiosity are...

Smithville Whiskey

Whiskey Trails: A Cultural Expedition through Ireland and Scotland

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Whiskey, the golden spirit of the Gaelic lands, embodies more than just a delightful drink. In both Ireland and Scotland, it's a cultural touchstone, holding centuries of history,...

Smithville Whiskey

Whiskeys of the World: Types and Distinctions

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Whiskey, a beverage enjoyed globally, varies considerably in its characteristics, production methods, and styles. Different countries and regions have their unique whiskey styles...

Smithville Whiskey

Famous Women and the Repeal of Prohibition: Evolving Perspectives

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While women were instrumental in initiating the Prohibition era, they also played a significant role in its repeal. The societal and cultural shifts during the 1920s and early...

Smithville Whiskey

The Evolution of Whisky: 18th Century Methods vs. Modern Mastery

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Whisky lovers, we've got a treat for you today! We're going on a time-traveling adventure to compare whisky production methods between the 18th century and today. Understanding...

Smithville Whiskey


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Opening Hours

Mon:10 am - 9 pm
Tue:10 am - 9 pm
Wed:10 am - 9 pm
Thu:10 am - 9 pm
Fri:10 am - 9 pm
Sat:10 am - 9 pm

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