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Jewelry Diamond Expo

Jewelry Diamond Expo

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1.6 Google Review
406 Sun Valley Mall, Concord, California, 94520, United States
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Jan 8, 2018
Avoid this scam of a business at all cost! My husband was sold jewelry from one of their catalogs and told he could exchange for something else in the catalog if he wanted to return by Elsa. We return with the worst quality piece of jewelry I've ever seen in my lifetime! To I thought at least exchange for something else and were straight told "No" in the most condescending way by the Manager. He flat out said no exchanges! We explained my husband was told otherwise. Then he questioned what the problem was and we explained that the jewelry was junk in so many words. To which we were told "well that's what you ordered like that". So no exchange, he agreed it was flimsy trash and the ultimate solution, "come back when Elsa is here so I can here her say you can return" Excuse me aren't you the manager? Manage! Unhappy customer wanted to spend more money for something else, will never return to this scam hole in the wall unreputable junk store! Out $350 dollars, will take trash to cash for gold and hopefully get $40 dollars but judging by the way they operate may not even be real gold. Ruined my anniversary, run don't walk from this "business".

Feb 9, 2018
The owner of these stores is not trustworthy! We put a $1000 deposit down on a $7000 diamond for an engagement ring that they have not provided certification paperwork on after I have asked multiple times to see it! They refused to show us the certificate and they refuse to give us our deposit back. For all I know the diamond could be fake but without paperwork there is no telling! Something is up with this company and all their credibility is out the window! They have completely ruined this experience for us because we have to take them to court!

Jan 30, 2018
These people use shady scare tactics to steal deposits. The owner is as shady as it gets. Taking him to court and reporting him to IRS. Good luck.

Aug 8, 2017
I walked in this store knowing nothing about gold, however thanks the manager I walked out with a 18k gold chain that I wanted for a very good price.

Aug 14, 2016
Ask to go to website and you get porno. Tried on two different phones. Phoned business to alert them and the woman answering phone does not understand.

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Opening Hours

Mon:10 am - 9 pm
Tue:10 am - 9 pm
Wed:10 am - 9 pm
Thu:10 am - 9 pm
Fri:10 am - 9 pm
Sat:10 am - 9 pm

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