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Gold & Jewelry Emporium

Gold & Jewelry Emporium

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3.9 Google Review
714 N Ventura Rd, Oxnard, California, 93030, United States
(805) 351-9772 www.webuygoldoxnard.com
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Google Reviews

Refresh Reviews 3.9


May 4, 2018
I have come here several times and I love the service. The prices are worth the trip. Approachable staff. Will not look down on you for your lack of knowledge and will kindly educate anyone who has questions.

Feb 2, 2018
Best prices, happy and positive environment, and the best service. Absolutely phenomenal experience! The owner, Isaac, goes above and beyond for his clients. To make sure that he does not lose a client he will personally reach out take the time to give his clients VIP treatment. During my first experience, though the prices were extremely fair, the customer service wasn't what I had hoped. Isaac personally proved that Gold and Jewelry Emporium values each and every client during my visit today. He is extremely knowledgeable in his trade and took the time to educate me on what to look for in jewelry items as aposed to many gold buyers/pawn shops that make you feel ignorant when you ask them a question about items you want appraised. He is sure to give you the best price possible on items for you to buy and to sell. And if he cannot offer you what you hoped, he has great advice and may possibly know who can help you better. Out of the many items he purchased from me, 3 had already been appraised by other gold buying stores. A jewelry store completely low-balled the current scrap gold melting price and a pawn/gold buying shop was both rude and cheap. So I was extremely impressed with not only the customer service at Gold and Jewelry Emporium, but also how fair they are with their offers. Isaac had also stated that he is always willing to negotiate aswell! I did not feel a negotiation was necessary, however. His enthusiasm for gold and jewelry is contagious and his genuinely kind and cheerful personality is refreshing. I am beyond pleased with today's visit and will definitely recommend Gold and Jewelry Emporium to anyone who wants to sell jewelry, buy jewelry, or have items appraised.

Feb 16, 2018
I´m very disappointed with the current service, I´m so sorry for Isaac the owner, but the new italian employee, very friendly, but doesn’t have enough experience and rejected with stupid explanations the items that I offered him. Told me that it would be better to return when the owner were there. He doesn’t speak a lot english and it makes difficult to me understand and negotiate with him. I don’t have time to return every time the italian guy doesn’t want or can´t help me!!! Sorry for this guy, but sometimes the kindness is not enough. Thank you very much Isaac, I appreciate your answer but I had to take my items to another place, next time I’ll seriously consider your offer but only if I deal with you!!!

Sep 5, 2017
My husband and I went in there with a lot of jewelry not knowing what is real or fake. Not sure who helped us,( he told us he also drove a KIA ) he was very nice and took the time to educate us on gold and silver. I highly recommend Gold & Jewelry Emporium.. We are going back for the 4 time today Thank you Mike & Kathy

Aug 11, 2017
The woman who helped me (the owner, I'm guessing) was very friendly, knowledgeable, professional, thorough and fair. I'm happy that I went there to sell my old jewelry.

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Opening Hours

Mon:10 am - 7 pm
Tue:10 am - 7 pm
Wed:10 am - 7 pm
Thu:10 am - 7 pm
Fri:10 am - 7 pm
Sat:10 am - 7 pm

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