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Samuels Jewelers

Samuels Jewelers

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4.3 Google Review
5308 Pacific Ave #13, Stockton, California, 95207, United States
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Google Reviews

Refresh Reviews 4.3


Feb 1, 2018
Best customer service I would definitely be going back they did an amazing job with my custom wedding band. And Victor was the most helpful employee. I would definitely be returning in the future

Jun 23, 2017
This is the only place where we buy our jewelry. Since we are returning customers we always get an awesome deal and the jewelry there is very high quality. I would recommend this place to everyone! Ask for Nick or Mike theyll take care of you

Nov 13, 2016
I took my earrings & ring for repair in September 3 I was told by staff - Candace she will call in 7 days. I didn't get a call until 3 weeks after. She said it will cost me an estimate of $150 to repair both earnings & ring, they will replace the pearl on my ring. She asked me to come to store to speak with the Store Manager to get a discount. I came to the store after work, thinking I would get a better deal by talking to the store manager considering I bought the items through Samuel's website. I got to the store but no Store Manager. I asked Candace to just give me back the items, she told me she has to call their jeweler to ship it back, she will call me when they got it back that was in October. It's now November 13, it was September 3 when I took my jewelry to them, until now I still don't have my ring & earrings. I went to the store yesterday to check as I never heard from Candace since the last time I spoke with her in October, she wasn't there, the staff couldn't find my jewelry, so I left but I asked them to call me, I didn't hear anything from them so today I went back to the store Candace was there, she said my " jewelry was sent to the corporate office bec it's been 2 months I didn't pick up," really!!! She told me she's been calling me, I never got a call from her, if she did she could have left me a voicemail to come pick up my jewelry, I can tell she's lying because she said it's been 2 months, she forgot I was in their store last month & that she told me it takes 6 weeks to ship it back to their store. Really 6 weeks it's like their jeweler is from out of country that it takes that long to ship it back. It has been more than 6 weeks. Hopefully she will call me tomorrow & hopefully she will not tell me I have to wait for another 6-8 weeks. Terrible terrible service! I would NEVER RECOMMEND THIS STORE. they have VERY BAD SERVICE. She even gave me this attitude.

Aug 7, 2017
i buy all my jewelry from nick good dude and good bizzness

Oct 20, 2014
I took my necklace into Samuels Jewelers to be repaired after being treated poorly by 2 other jewelers in the same location. I was greeted by a young woman by the name of Rosey. She was not only friendly but very knowledgeable & helpful. She told me that I would receive a phone call in 7-10 days when it would be ready to pick up. It was less time than that when I received a call from Ben. When I went to pick it up, he was also very friendly and told me to feel free to come back and have my necklace cleaned at any time. Samuels heard my respect and I will continue to use them for any jewelry needs. Thank you Rosey & Ben. Susie Katz

INDUSTRY BLOGS

The Art of Distillation: How it Shapes the Flavour of Whisky

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Hello, whisky enthusiasts! Today, we're embarking on a spirited exploration of one of the most significant steps in whisky-making: distillation. We'll delve into how this intricate...

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Bourbon: The Quintessential American Whisky with a Unique Twist

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Hey there, whisky enthusiasts! Today, we're going to delve into a topic that's as smooth as a top-shelf dram – the unique character of bourbon whisky. Now, if you're new to the...

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The Science of H2O: Why Water Matters in Whisky Production

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Water, water everywhere, but not a drop to drink? Not so in whisky production! Here's a playful dive into the scientific significance of water in crafting the spirit we all adore....

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The Chemistry of Whiskey Aging: Impact on Taste and Quality

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Aging is a critical stage in whiskey production. The choice of cask, the length of maturation, and the aging environment all influence the spirit's final character. But what are...

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Female Bootleggers of Prohibition: Stories of Defiance

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Prohibition, the legal enforcement banning alcohol sale and consumption in the United States from 1920 to 1933, was a unique period that saw a rise in illegal activities designed...

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Whiskey Production: 18th Century Methods vs Modern Techniques

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In the 18th century, the choice of grain for whiskey production was largely determined by regional availability. In Scotland and Ireland, barley was the predominant grain, while...

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The Evolution of Whisky: 18th Century Methods vs. Modern Mastery

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Whisky lovers, we've got a treat for you today! We're going on a time-traveling adventure to compare whisky production methods between the 18th century and today. Understanding...

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The Fascinating History of Whiskey: From Earliest Origins to Present Day Popularity

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Whiskey, a distilled alcoholic beverage made from fermented grain mash, has a rich and fascinating history that dates back centuries. Its story traverses continents, cultures,...

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Opening Hours

Mon:10 am - 9 pm
Tue:10 am - 9 pm
Wed:10 am - 9 pm
Thu:10 am - 9 pm
Fri:10 am - 9 pm
Sat:10 am - 9 pm

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