Historically Jared has always exceeded my expectations. Unfortunately at this location I was very disappointed with the lack of attention and VERY slow service. The best experience I’ve had was at the Altamonte Springs location. I went in for a ring inspection, there was no one at the counter for 10 to 15 minutes. There was another employee that was helping other customers, however she walked past me and didn’t say anything. She at least could’ve said “ someone will be right with you†etc. but instead nothing and then finally someone was summoned over to help me after I gave a few stares. The lady who helped me was nice but I expected a better experience. I have a very high standard for customer service especially as a high paying customer. Jared, I expect much better service and improvement of the overall customer service experience. Employees could definitely use training on how to properly greet customers and not just stand around the store waiting for instructions. I’m willing to try another Jared location however I will no longer be going to this one.
