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Zales

Zales

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1.8 Google Review
4400 Ashford Dunwoody Rd NE, Atlanta, Georgia, 30346, United States
(770) 393-2481 www.zales.com/?cid=YEXT
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Feb 19, 2018
I visited this location for the first time to purchase a pair of earrings. The saleswoman was very patient with me and helped me pick out a nice pair of earrings. When she was about to ring up the earrings, an older white man came in being very impatient (acting as if he would die if she didn't stop what she was doing to assist him). Since I was ready to pay, I thought SURELY she would wait to assist him until she was finished with me. I don't know how long it takes them to "ring" a customer up but I'm sure it couldn't have been more than 4-5 minutes. Well, she proceeds to tell me to "wait just a minute" and goes to assist him. I thought maybe it was something quick she could do for him but after listening to her call two stores for him...I was like wait...what is going on here? Did she really think I was going to wait until she finished with him to spend my money with Zales...absolutely not. I told her in a very polite manner that I would "come back". I see why the reviews are so poor. Clearly, Zales doesn't value all customers and are only interested in people who act like they want to spend a lot of money.

Aug 22, 2017
I just love the service I received from this location. Yolanda, by far, was the best associate I worked with from any jewelry store I visited. I visited Kay's, Helzburg, Tiffany and Co, and etc. and she was courteous, respectful, not pushy, and helpful. She listened to exactly what I wanted and delivered the best option for me. I received much more than expected and the store manager was excellent as well! I will definitely do business with again and again!

May 16, 2017
I would like to thank the staff at Zales for making my experience purchasing my wife's wedding ring extraordinary. Yolanda went the extra mile to make sure that my wife got the ring she deserved and made sure I didn't "break the bank". Wow I just can't believe people have so many bad things to say about the shop. I'm pretty sure all those evil sales people are a thing of the past. Thank so much

Sep 30, 2017
I will never buy anything from Zales again. They charged me $1400 by surprise on my credit card saying I bought something deferred but I was never told this or explained that I had to pay it off within a certain amount of time or I would be charged this large amount. I have just been making my monthly payments as I am billed. They lost a customer for life. Never again.

Oct 11, 2017
If i have to return a tennis bracelet to be fixed twice, than it's really not worth the time & aggravation.

INDUSTRY BLOGS

The Grain Game: How Grains Shape the Soul of Whiskey

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There's a world of difference between sipping a peaty Scotch, an earthy Irish whiskey, or a sweet and smoky American bourbon. These variations are not merely due to the distilleries'...

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Whiskey, a beverage enjoyed globally, varies considerably in its characteristics, production methods, and styles. Different countries and regions have their unique whiskey styles...

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The history of whiskey, or whisky as it's spelled in some countries, is long and somewhat shrouded in time. While the exact origins of whiskey are unclear, we can trace its ancestry...

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