Get to the top of the directory by claiming your business!

Kay Jewelers

Claim Business

2.2 Google Review

Direction Bookmark

98-1005 Moanalua Rd, Aiea, Hawaii, 96701, United States

(808) 488-1518 stores.kay.com/hi/aiea/98-1005-moanalua-rd-.html?cid=YEXT

Update Business Info | Add Verified Info

Read our review guideline

Write a Review

Loading…

Be the first to write a review.

Google Reviews

Refresh Reviews 2.2

Maria Monsell

Jan 11, 2018

I recently made a purchase/trade in and had a great experience with Amber. She was patient with me even though I took a while to make my decision. I came back a week later to do an exchange (I changed my mind again!) and she was very gracious. She took the time to help me figure out exactly what worked for me and my budget. I am completely satisfied with my new goodies. Thanks, Amber!

Kyle Lichtsinn

Jul 12, 2017

This place has the worst customer service ever. Every time my wife goes there for a cleaning, if she is acknowledged at all, it is last. Almost as though they're not expecting us to purchase anything despite the rock on her finger. They should fire ALL staff and start new, it's ridiculous.

John Giles

Jan 24, 2017

I lived in Hawaii for 4 years. I bought numerous diamond/gold jewelry throughout the years from Kay. When I first moved to Hawaii I went to Kay to have my jewelry checked (I purchased the warrantees, so I get them checked every 6 months). They woman who helped us was very rude. When I asked to have my diamond earrings, tennis bracelet, anniversary band, and my husband's wedding band cleaned, I also asked if my engagement ring (not purchased from them) cleaned. The girl took my engagement ring and examined it under a microscope, then attempted to pry open the platinum prongs, which at last she succeeded in doing, then asked me to look at the diamond under a microscope pointing out that there was a small chip in it, which one of the prongs covered. I thought that this was very inappropriate, and wouldn't have been surprised if the chip accused from her trying to pry it open. Unfortunately I didn't get a name. This occurred in 2011, but it has bothered me ever since.

Whitney Arwood

Mar 4, 2016

Love my ring but the customer service is unacceptable. Why call it a "promise date" if the jewelry never comes in on this date. I bought a new center Diamond on 2/13... It's 3/3 and still no ring. For someone that always wears their ring, that's a long time to be without it...seems almost 3 weeks should be sufficient. When I asked where it was they said "in transit". I said you mean a 5k ring doesn't have a tracking number but my 5 dollar flat rate box does?? Unbelievable.

alyssa clark

Jun 21, 2016

The only reason I'm commenting is because my ring was dropped off for repair (redipping only, no resize or diamond repair) in the first week of May. It is now June 20 and my ring is still not back. Initially they told me there was a delay due to Mother's Day. I was fine with that. I then called 3 times and due to the time difference for the jeweler in Vegas and computer systems not being up yet I was given no information. I then called back and spoke to someone who finally gave me an update. My ring had been sent to the wrong store and that store is not in Hawaii. They told me they would contact me as it should be in within a week. That was last Saturday (June 11). I just spoke with someone today who said it still hasn't been updated in regards to being sent to the correct store. This is not the store's fault and the people who work there have given me as much information as they can when I've been able to speak with someone, however, this is getting a little ridiculous. It's been almost 7 weeks since dropping it off and almost 4 weeks since my promise date. The employees of the store are the only reason for the 3 stars. :(

INDUSTRY BLOGS

The Great Whisky Adventure: A Journey Back to the Earliest Drops in History

#whiskey #smithville

Join us, dear readers, as we embark on an exciting journey back in time, tracing the footsteps of our whisky-loving ancestors! From the mystic east to the rugged Celtic lands, we’ll...

Smithville Whiskey

The Chemistry of Whiskey Aging: Impact on Taste and Quality

#whiskey #smithville

Aging is a critical stage in whiskey production. The choice of cask, the length of maturation, and the aging environment all influence the spirit's final character. But what are...

Smithville Whiskey

Female Bootleggers of Prohibition: Stories of Defiance

#whiskey #smithville

Prohibition, the legal enforcement banning alcohol sale and consumption in the United States from 1920 to 1933, was a unique period that saw a rise in illegal activities designed...

Smithville Whiskey

The Fascinating History of Whiskey: From Earliest Origins to Present Day Popularity

#whiskey #smithville

Whiskey, a distilled alcoholic beverage made from fermented grain mash, has a rich and fascinating history that dates back centuries. Its story traverses continents, cultures,...

Smithville Whiskey

Whiskey Trails: A Cultural Expedition through Ireland and Scotland

#whiskey #smithville

Whiskey, the golden spirit of the Gaelic lands, embodies more than just a delightful drink. In both Ireland and Scotland, it's a cultural touchstone, holding centuries of history,...

Smithville Whiskey

Bourbon: The Quintessential American Whisky with a Unique Twist

#whiskey #smithville

Hey there, whisky enthusiasts! Today, we're going to delve into a topic that's as smooth as a top-shelf dram – the unique character of bourbon whisky. Now, if you're new to the...

Smithville Whiskey

Exploring the Spirit of America: The Kentucky Bourbon Trail and Its Impact on the Bourbon Industry

#whiskey #smithville

Hey there, bourbon lovers! Have you ever wanted to wander through the heartland of bourbon production, learn from master distillers, and sip straight from the barrel? If so, there's...

Smithville Whiskey

Whisky Wonders: An Expedition Across Regions

#whiskey #smithville

There's a world of difference between sipping a peaty Scotch, an earthy Irish whiskey, or a sweet and smoky American bourbon. These variations are not merely due to the distilleries'...

Smithville Whiskey

Own this business?

Claim Your Business

• Update your photo and information

• Get notified when reviews are posted

• Respond and manage your reviews

• Select badges and keywords

Opening Hours

Mon:10 am - 9 pm

Tue:10 am - 9 pm

Wed:10 am - 9 pm

Thu:10 am - 9 pm

Fri:10 am - 9 pm Open Today

Sat:10 am - 9 pm

Kay Jewelers

Write a Review

Reviews

Google Reviews

INDUSTRY BLOGS

The Great Whisky Adventure: A Journey Back to the Earliest Drops in History

The Chemistry of Whiskey Aging: Impact on Taste and Quality

Female Bootleggers of Prohibition: Stories of Defiance

The Fascinating History of Whiskey: From Earliest Origins to Present Day Popularity

Whiskey Trails: A Cultural Expedition through Ireland and Scotland

Bourbon: The Quintessential American Whisky with a Unique Twist

Exploring the Spirit of America: The Kentucky Bourbon Trail and Its Impact on the Bourbon Industry

Whisky Wonders: An Expedition Across Regions

Own this business?

Opening Hours

Jewellery Near Me

Icing

PANDORA

Zales

Claire's

Royal Hawaiian Heritage Jewelry