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Swarovski

Swarovski

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3.7 Google Review
540 N Michigan Ave #210, Chicago, Illinois, 60611, United States
(312) 464-0130 www.swarovski.com
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Google Reviews

Refresh Reviews 3.7


Jan 22, 2018
A shopping experience should be welcoming and pleasant. This place did not provide that. However, this place did provide an unjoyable and very uncomfortable experience. A sales employee followed my companion and I around the entire store at all times without speaking at such a close range that i felt very uncomfortable. When i asked if she was following us for a reason, she walked to the front. It is very rude to act like that towards anyone. Clearly this lady had no manners and lost a sale due to her actions. She should have addressed us properly as customers.

Dec 22, 2017
Great Jewelry Selection & Great Service....!! I Recommend This Location.....!!!

Apr 26, 2017
The largest Swarovski store in the region. Was helped by Lydia. She is so incredibly helpful. She show my wife and I around and introduced us to the history, quality of the crystals and other collections. Ended up making a purchase! Really recommend asking for Lydia when you are in!

Jun 29, 2017
I bought a necklace which is pretty, but the quality was really bad, broke in 2 days, and I took it back, get a brand new, can't believe broke that night, even didn't last one day!!! Really piss me off!!!

Oct 11, 2016
Under no circumstances should you shop here. The saleswoman lied about her level in the company, the return policy (which is clearly stated on the receipt) and refused to provide the contact information for her supervisor so she could keep her portion of a sale she knew to be defective. This actively ruptures the contract present in the transaction so she could maintain her portion of the commission on a sale. This store is unprofessional and sells shoddy work at best. I am overwhelmed by the astounding waste of money, poor workmanship, and the worst customer-service since Comcast.

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Opening Hours

Mon:10 am - 9 pm
Tue:10 am - 9 pm Today
Wed:10 am - 9 pm
Thu:10 am - 9 pm
Fri:10 am - 9 pm
Sat:10 am - 9 pm