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Roth Jewelers

Roth Jewelers

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4.9 Google Review
229 E 5th St, Waterloo, Iowa, 50703, United States
(319) 234-6979 www.rothjewelers.com
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Google Reviews

Refresh Reviews 4.9


May 16, 2018
I have had a terrible time with repairs on my center diamond. I lost the diamond fall of 2016. Been back every few months for same complaint. I had to ask to see the diamonds quality and clarity. It was not the same experience as it was when are rings were purchased there 20 years ago. The gold around the diamond is not holding up after many trips for them to repair it over and over. It is now snagging AGAIN and it cuts my finger. So frustrated and sad that the quality of their work has changed.

Aug 21, 2017
Seventeen years ago, my husband and I purchased our wedding rings from Roth Jewelers. When we bought it, the process was explained to us and we were not rushed or pushed into buying anything other than what we wanted. I was able to look at and try on various styles to see what was most "like me". I LOVE my ring and had a wonderful experience purchasing it. I currently live in Chicago. Last week, I noticed that I had lost the diamond from my setting and couldn't find it. Fortunately, it was insured and I was travelling to Waterloo to visit my family the next day. I spoke with the manger, Kevin, on the phone and stopped by Roth's as soon as I was in town. He showed me a comparable diamond (which was actually even higher quality than the original) and explained the process to get the new diamond and the setting repaired. Two days later, Kevin called me and let me know that my ring was finished and that I could take it back to Chicago with me. It looks brand new and I even teared up when I put it back on my finger-it took me right back to my wedding day! It is truly as beautiful as it was when we bought it! (When we picked up my ring, my mother also got her ring cleaned and the prongs checked in just a few minutes. Her ring also looks brand new!) I highly recommend Roth's to anyone in the Waterloo area looking for unique jewelry at a reasonable price. Their customer service is wonderful-even seventeen years later!

Jan 25, 2018
Very easy to work with and they let you know up front what your cost will be. I appreciate the fact that they do all their work in house

Dec 20, 2017
Friendly staff always have smiles on their faces! Love shopping local! This is one of the only places that sells Pandora in the Cedar Valley anymore! Thank you!

Jul 23, 2017
Where to start! When you first walk into Roth, you receive individualized attention and they help you find exactly you are looking for. They listen to what you're looking for and they go above and beyond to put together exactly what you want. Kevin and the staff are helpful, friendly, and want you to be more than satisfied with your purchase. My fiancé absolutely loved her ring! I couldn't have asked for a better experience, and I definitely recommend all to Roth! I will be back!

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Opening Hours

Mon:9:30 am - 6 pm
Tue:9:30 am - 5 pm
Wed:9:30 am - 5 pm
Thu:9:30 am - 5 pm
Fri:9:30 am - 6 pm Open Today
Sat:9:30 am - 5 pm

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