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Kay Jewelers

Kay Jewelers

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1.8 Google Review
9730 Village Pl Blvd, Brighton, Michigan, 48116, United States
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Refresh Reviews 1.8


May 26, 2017
The ladies were so kind and helped my fiancé and I pick out the perfect engagement ring! They defiantly helped to brighten our day and lives. :)

Dec 23, 2017
The service is horrible, do yourself a favor and go somewhere else.

Oct 27, 2016
I took my rings in to be repaired after my diamond simply FELL OUT of my expensive engagement ring, and to have both of my rings sized and put together. Despite paying extra for diamond insurance, they essentially told me that if I hadn't found the diamond, they would not have replaced it. It should have taken 2 weeks as I was told. It took almost a month, and I was told multiple times my rings were in, or would be in on a certain day when they weren't. They had multiple issues finding my rings to begin with because they wrote down my middle name instead of my first. Now that I have my rings back, I'm completely upset. They "repaired" my ring by shoving the diamond down in the setting and closing the prongs over it that are supposed to hold it up. They still are too large, as well. I know that Kay's themselves didn't repair my rings, but they need to stand by the work of the jewelers they employ. VERY unhappy.

Feb 4, 2016
I recently had some work done by this "jeweler" but will NEVER go here again. I have a charm bracelet and charms that I had collected over the years; took it to this place to have the charms attached, although it was quite expensive ($100 to add 6 charms) I paid it because they've been around for a long time and I thought I could trust them to do good work. Nope, when I received the bracelet, all the charms were on the right side of the bracelet links except one which was on the opposite side. I thought they would stand by their work but their response was, "well you didn't tell us where to place them"! I am so disappointed. I will never patronize this company again but I will be sure to wear my bracelet frequently so I can advertise the quality and service one can expect from Kay Jewelers.

Jun 3, 2016
Stopped in for a pair of watchband pins to replace a bent / broken set on a vintage watch. Clerk said that they had the pins, but company policy prohibited him from selling them to me, "or I could get in trouble." For them to put on the pins, the minimum repair charge started at $40. So I went to a locally-owned jeweler downtown, where they GAVE me the pins and offered to put the band on at no charge. Guess which store gets our future business?

INDUSTRY BLOGS

Creating Magic in a Barrel: A Step-by-Step Guide to Crafting Traditional Whiskey

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Hello, whiskey lovers and budding distillers alike! Today, we're taking a fascinating journey into the heart of the distillery to uncover the meticulous step-by-step process of creating...

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Carrie Nation: A Crucial Catalyst of the Temperance Movement

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Carrie Nation, born Carrie Amelia Moore on November 25, 1846, in Garrard County, Kentucky, was a formidable figure in the American Temperance Movement, known for her audacious...

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The Art of Distillation: How it Shapes the Flavour of Whisky

#whiskey #smithville

Hello, whisky enthusiasts! Today, we're embarking on a spirited exploration of one of the most significant steps in whisky-making: distillation. We'll delve into how this intricate...

Smithville Whiskey

Whisky Wonders: An Expedition Across Regions

#whiskey #smithville

There's a world of difference between sipping a peaty Scotch, an earthy Irish whiskey, or a sweet and smoky American bourbon. These variations are not merely due to the distilleries'...

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A Whiskey Journey: From Water Source to Distillery

#whiskey #smithville

Every whisky connoisseur will tell you that the secret to a great whisky lies in three key elements - grain, yeast, and water. But did you know that it's the water, often overlooked,...

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Whisky 101: A Light-hearted Guide to the Water of Life

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Welcome to Whisky 101, folks! Today, we're exploring the fantastic world of whisky, whisky, whiskey, and, yes, more whisky! Oh, did I mention whisky? By the end of this tour,...

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The Science of H2O: Why Water Matters in Whisky Production

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Water, water everywhere, but not a drop to drink? Not so in whisky production! Here's a playful dive into the scientific significance of water in crafting the spirit we all adore....

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Whiskey Trails: A Cultural Expedition through Ireland and Scotland

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Whiskey, the golden spirit of the Gaelic lands, embodies more than just a delightful drink. In both Ireland and Scotland, it's a cultural touchstone, holding centuries of history,...

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Opening Hours

Mon:10 am - 9 pm
Tue:10 am - 9 pm
Wed:10 am - 9 pm
Thu:10 am - 9 pm Open Today
Fri:10 am - 9 pm
Sat:10 am - 9 pm

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