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Tapper's Diamonds & Fine Jewelry

Tapper's Diamonds & Fine Jewelry

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4.8 Google Review
2800 W Big Beaver Rd, Troy, Michigan, 48084, United States
(248) 649-2000 tappers.com
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Google Reviews

Refresh Reviews 4.8


Apr 20, 2018
I have nothing but good things to say about this place. As soon as you walk in, you are greeted with a friendly face. The new store is beautiful with awesome displays. I've bought several pieces of jewelry and watches from tappers and have had an amazing experience each and every time. Staff members are very knowledgeable and very friendly. I've worked with Amanda each time Ive purchased something. She always makes sure I get what I want. Even when my requests have not been in stock, she has been able to special order them for me and have them within a couple of days. I recently had the pleasure of working with Paul (manager). It was evident that my satisfaction was his priority. My experiences with both Amanda and Paul has been fantastic. I highly recommend Tapper's!

Mar 17, 2018
Tapper’s in Troy exceeded my expectations in helping my fiancé and I pick out a perfect engagement ring. We looked at a number of different jewelers, and by far the customer service, quality of products, and overall experience we had was here was phenomenal, definitely the best around. We worked specifically with Natalya and Jennifer S. who helped me design the most beautiful ring I could ever imagine, and they made the whole experience so fun. I really think they were as excited as I was about the ring we picked out! I would never go anywhere but tappers in the future.

Nov 20, 2017
As a life long loyal customer, I have visited all three locations. I usually prefer this location because I spend a lot of time at Somerset during the week. Dawn is wonderful! She is very patient, she listens to my needs and is very accommodating. She's one of the main reasons I keep coming back to Tappers.

Nov 20, 2017
We went into Tapper's twice over the weekend to exchange a bracelet and the folks at the store were VERY kind, helpful and accommodating. We would come back in a heartbeat. After our bracelet exchange at the main store, we walked over to the Rolex store next door (still part of Tapper's) and we had the exact opposite experience. The staff were completely negligent to our arrival - they did not bother to greet us or offer help after we spent a significant amount of time looking at the watches. Management team: this is NOT the sort of experience your customers have earned and come to expect. I've been to two other Tapper's locations so I know this isn't representative of the whole. Nonetheless, this sort of experience is unwarranted, particularly when there are potential customers interested in spending thousands of dollars on a watch. Not great. Unfortunately, this is the last time I'll step foot into that store and I'll be taking my business elsewhere.

Dec 21, 2017
I was referred by a friend to see Amanda at Tappers, and in my time there she gave me a tour of the facility and thoroughly explained all the options I was interested in. I was very pleased with the excellent customer service and would recommend Amanda and Tappers jewelers to anyone.

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Opening Hours

Mon:10 am - 9 pm
Tue:10 am - 9 pm
Wed:10 am - 9 pm Today
Thu:10 am - 9 pm
Fri:10 am - 9 pm
Sat:10 am - 9 pm

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