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The Jewelry Exchange

The Jewelry Exchange

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4.6 Google Review
Overland, Missouri, 63114, United States
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Refresh Reviews 4.6


Apr 8, 2018
I'm always happy to visit The Jewelry Exchange on Sundays (normally when my daughter & I shop). I’m always pleased to see Kim, owner/manager, when we are there. She always greets us with a big smile and anxious to help w/our needs. She’s very knowledgeable about the jewelry we select and offers many helpful suggestions during our purchases. Today, I met Mimi, who was just as helpful and enthusiastic. She made our shopping a very pleasant experience. We will continue to make ALL jewelry purchases there in the future.😀🔜

Mar 27, 2018
Was extremely happy with my experience and the service received. I visited nearly all the other major jewelers (Shane Co, Diamonds Direct, etc) and always felt like I was being targeted by a used car salesmen. I knew before I went, what I was looking for, and what I intended to spend. At Shane Co and Diamonds Direct i felt I was being cornered with sales people swarming in and trying to keep you in the building so that you will buy from them. I didn't get that feeling at all at the Jewelry Exchange. Richard was extremely helpful, and knew when to offer assistance, and when to just let me look around. At the time of my first visit, they really didn't have anything in stock to fit my needs, but Richard asked if he could get what I was looking for if I wouldn't mind coming back. Didn't have to fill out long customer database information, just gave my number. He called me back a week later to see if I could stop by and see what he was able to find. To my great surprise he had located a perfect stone for what I was looking for (a 1CT. near colorless VS1 Ascher Cut) at thousands less than I had seen similar not so clear stones elsewhere. With the stone settled, it was easy then to find a band that would work for my needs, something simple, elegant, but not gaudy. My fiance is a doctor, and we both like nice things, but do not want to be "loud" about it. I ended up with a very unique look, which we both are happy with and proud of. They offer two payment plan options if you end up not having all the money right away. You can go with zero interest financing for 1 year, which does ping your credit. They also offer in house 6 month layaway free of charge. I chose the layaway, because I always felt that if I couldn't afford it in that amount of time, then I was spending too much. Let's face it, you still have a wedding to pay for after this expense, no point in going broke in the process. I always heard on the radio the term "cookie cutter" rings, but until I started looking I never understood what they were on about. I was shopping for nearly 6 months before I ended up at the Jewelry Exchange, if I had gone sooner, I would have saved myself a lot of time! Go see Richard and staff. True zero pressure and willingness to help find you whatever it is you're looking for.

Apr 7, 2018
Going to The Jewelry Exhange was a great experience! They had great prices on all their jewelry. Renee, was so helpful throughout the whole process! She put my mind at ease that I was choosing the perfect ring! She was pleasant to talk and very easy to ask questions to. Over all a great experience.

Apr 9, 2018
I would highly recommend the Jewelry Exchange for all your needs! Richard and Renee were very kind and professional in helping with my search for the perfect engagement ring! My lady loved it! If you want to be a hero please do your business here, you will not regret it!

Apr 3, 2018
I was in here last week and I had the best experience! I bought a ring and Renee was so helpful. Renee was so delightful and I am glad she was a part of my experience. I will definitely be back and Renee will have to be the one to help me!

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Opening Hours

Mon:10 am - 6 pm
Tue:10 am - 6 pm
Wed:10 am - 6 pm
Thu:10 am - 6 pm
Fri:10 am - 6 pm Open Today
Sat:10 am - 6 pm

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