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Kay Jewelers

Kay Jewelers

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2.6 Google Review
Columbia, Missouri, 65203, United States
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Aug 9, 2017
They are the best!! My wedding band broke and they were able to fix it and get a new band in within a week, which was earlier than estimated time. They are so friendly and the manager Kyle is always helpful and can always get us the best deals!! Wouldn't go to any other jewelry place in town!!!

Aug 12, 2017
Just bought my girlfriend a ring and was highly impressed with Kyle and Donna spending time with me and showing me customized options for this truly unique ring. They went way above and beyond to make this perfect. Go ask for The Big Deal Kyle.

Jan 6, 2018
Stated that my ring would be back no later than Jan 6 and it’s still not here. Have to wait another 2 days and hope that it comes in on Monday.

Aug 8, 2017
My wife and I stopped here to get her wedding band and engagement ring fixed / combined and get a plain wedding band as well. She got her rings back in less than the estimated time, a nice deal and OUTSTANDING customer service from Kyle.

Dec 24, 2016
Just want to share what happened to me today. I had heard horrible Stories about Kay's Jeweler's, and how bad they are. Well let me Just say. I went in with only a hope and a prayer. My husband bought me a wedding ring there 21 years ago. to my aching heart the stone fell out 3 days ago. I was very sad. But my husband even more so. He is disabled and had several surgeries within the last 4 years . he just simply would not be able to fix my ring ,nor have the funds to replace it. He kept the original receipt from my ring and all the paper work. I took it in today Christmas eve. was honest about the age of my ring, Explained everything to them. In hopes to exchange my ring even if for a much cheaper ring. Well let me Just say Columbia, Missouri Kay's Jewelers has the 2 most awesome Managers ever. They showed true compassion. They both hugged me said they would help. I was thinking they were going to take my ring in trade for a cheaper one .he came back with a beautiful ring in my size that was very expensive way more than I could afford. Then said I could get it for 20.00 . I said yes I would do that. As I went to pay he handed me my original ring back. I know I had to have had the dumbest look on my face. I said don't you have to take my ring back for me to get this one. He looked at me and said no we want you to keep your original ring it has to much sentimental for you to not keep it. Man I started balling. And everyone in Kay's Jewelers was hugging me and telling me Merry Christmas. Please spread this all over so people will know there is still love and compassion even with big Companies. Its not always about money. They pretty much gave me a very expensive ring for little of nothing. And they did not have to. They did it out of love , compassion, and very good costumer​ service. They even wrapped it so my husband could give to me for Christmas.

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Opening Hours

Mon:10 am - 9 pm
Tue:10 am - 9 pm
Wed:10 am - 9 pm
Thu:10 am - 9 pm
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