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Zales

Zales

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2.2 Google Review
276 Lehigh Valley Mall, Fullerton, Pennsylvania, 18052, United States
(610) 264-5464 www.zales.com/?cid=YEXT
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Google Reviews

Refresh Reviews 2.2


Oct 27, 2017
Been here several times and alway good and friendly service. Always a comparable item to other jewelry places in mall. I shop them all to catch the best price or sale.

Apr 3, 2017
HORRIBLE PLACE TO BUY A RING .. I have had my ring since October 2016 only a couple months , I have had to get it fixed 4 times now every time they tell me it's going to take 2 weeks it takes up to 4 weeks.. my ring now broke again and they won't do anything about it unless I purchase warranty again after I have warranty on the ring. Horrible horrible place to shop. Never again. My ring from Wal Mart is in better condition .

Sep 2, 2016
My husband took me there to upgrade my wedding band set, we ended up leaving with a very very very expensive new bridal set. Our sales woman was Gail and she was awesome! We really did enjoy our buying experience here and will return. my ring also had to get sent out to be sized, and it returned EARLIER then expected and looked beautiful.

Jul 6, 2016
When I first purchased my fiancé's wedding band everything was great. But every time I went into the store after that to make payments was a horrible experience. They have zero customer service skills! Every single employee there is rude and most have no idea what they're doing. I would recommend going to Ashley at Freeman's instead. We've always had a great experience at Freeman's and their prices and customer service is exceptional.

Aug 23, 2016
I had an amazing experience shopping at Zales. I mean my engagement ring was stolen from me so I did not take it for my 6 month check up on the ring. The theft insurance my husband paid for was useless because Zales will not replace my ring with a new one unless the police files it stolen. The police officer said I had to see someone steal it in order to report it stolen. It was money going down the drain. I was trying to sell the wedding but they said they can not because my ring was set. One of the workers told me to come Monday when the Manager is there to see if he can take for some kind of amount to get another ring but he is only there until 5pm. He should be there at least one or twice a week until 9pm for people who work until 5pm. I would not be able to be at the store until 6pm. I am keeping the wedding bed with no ring and zales can not help me at all smh. Waste of insurance and time. WORST COMPANY EVEER BUY YOUR RING ELSE WERE. I HATE THEM SO BAD!!!

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Opening Hours

Mon:10 am - 9 pm
Tue:10 am - 9 pm
Wed:10 am - 9 pm
Thu:10 am - 9 pm
Fri:10 am - 9 pm Open Today
Sat:10 am - 9 pm

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