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Zales

Zales

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3.0 Google Review
New Hartford, New York, 13413, United States
(315) 368-2249 www.zales.com/?cid=YEXT
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Dec 4, 2017
Love the people who work there... however I'm disliking the company. I had my wedding band and engagement ring sent out to be soldered and re-dipped (it's white gold) in August. It came back with the engagement ring not aligned so I sent it back. Week later it came back and I was happy! Here it is December and I had to take it back because the dip had worn off and the soldering had broke. It shouldn't of done that especially after only 4 months. I'm a florist so I'm not rough by all means at my job for it to come apart. Hopefully when I get it back it will be good as new and won't come apart.

Mar 2, 2017
I ordered a ring for my boyfriend online and got it in the wrong size. So we went to the closest Zales, the one in New Hartford to see ehat we could do about it. It's made of titanium so they aren't able to resize it, but the ladies at the counter were very nice and explained that we could return it if we wanted and then just reorder it in the right size. They even double checked that the size we needed was in stock. When I reordered I received it a day after it shipped!! Amazing service and experience with this Zales and the company as a whole. I definitely plan on making future jewelry purchases with Zales!!

Aug 1, 2017
Snobby, condescending people.

Aug 10, 2017

INDUSTRY BLOGS

A Spirited History: The Role of Whisky During American Prohibition

#whiskey #smithville

Whisky lovers, get ready for a journey into the past, as today, we're delving into the intriguing role whisky played during one of the most dramatic periods in American history - the...

Smithville Whiskey

Whisky 101: A Light-hearted Guide to the Water of Life

#whiskey #smithville

Welcome to Whisky 101, folks! Today, we're exploring the fantastic world of whisky, whisky, whiskey, and, yes, more whisky! Oh, did I mention whisky? By the end of this tour,...

Smithville Whiskey

Creating Magic in a Barrel: A Step-by-Step Guide to Crafting Traditional Whiskey

#whiskey #smithville

Hello, whiskey lovers and budding distillers alike! Today, we're taking a fascinating journey into the heart of the distillery to uncover the meticulous step-by-step process of...

Smithville Whiskey

The Evolution of Whisky: 18th Century Methods vs. Modern Mastery

#whiskey #smithville

Whisky lovers, we've got a treat for you today! We're going on a time-traveling adventure to compare whisky production methods between the 18th century and today. Understanding...

Smithville Whiskey

A Whiskey Journey: From Water Source to Distillery

#whiskey #smithville

Every whisky connoisseur will tell you that the secret to a great whisky lies in three key elements - grain, yeast, and water. But did you know that it's the water, often overlooked,...

Smithville Whiskey

Whiskeys of the World: Types and Distinctions

#whiskey #smithville

Whiskey, a beverage enjoyed globally, varies considerably in its characteristics, production methods, and styles. Different countries and regions have their unique whiskey styles...

Smithville Whiskey

Exploring the Spirit of America: The Kentucky Bourbon Trail and Its Impact on the Bourbon Industry

#whiskey #smithville

Hey there, bourbon lovers! Have you ever wanted to wander through the heartland of bourbon production, learn from master distillers, and sip straight from the barrel? If so, there's...

Smithville Whiskey

The Earliest Instances of Whiskey in World History

#whiskey #smithville

The history of whiskey, or whisky as it's spelled in some countries, is long and somewhat shrouded in time. While the exact origins of whiskey are unclear, we can trace its ancestry...

Smithville Whiskey


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Opening Hours

Mon:10 am - 9:30 pm
Tue:10 am - 9:30 pm
Wed:10 am - 9:30 pm Open Today
Thu:10 am - 9:30 pm
Fri:10 am - 9:30 pm
Sat:10 am - 9:30 pm

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