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Charisma Jewelers

Charisma Jewelers

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4.6 Google Review
2330 W Ridge Rd, Rochester, New York, 14626, United States
(585) 227-7700 www.charismajewelers.com
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Google Reviews

Refresh Reviews 4.6


Apr 15, 2018
Since all each of my brothers got their rings here along with one of my best friends,I decided to give the place a try as well. After shopping around at about 5 different stores, we settled in our buying the ring from charisma. The sales girl was very nice, Lisa I think. The only problem was I was going to ask my fiancee on vacation but they had to custom the ring. This takes 3-4 weeks and I was leaving in 4 weeks. Thankfully the ring came in before I left but it was a close call! Just be prepared it might take awhile. When I went to go pick it up she was there and helping another customer. It looked like the guy running the place asked her to come help us while he took care of the guy she was working with. So she got to help us from start to finish. Great service. Would recommend to anyone interested in getting a ring. The prices could not be beat either!

Apr 16, 2018
Charisma has an outstanding staff that is always helpful. Every time my wife and I come into the store we are greeted and well taken care of. Keep up the great work team!

Apr 16, 2018
I had them make a custom engagement ring, it's beautiful! We will be back for our wedding bands. I had a great experience, the staff is wonderful!!

Oct 27, 2017
Great customer service and selection! The staff made picking out an engagement ring fun and stress free. Very knowledgeable. I had a question about how a certain ring style was made and they took the time to show me bare parts and how they construct the ring. I visited other jewelers, but Charisma was the only one to have the exact style, size, and diamond quality I was looking for. Beat all other stores on price too! Highly recommend!

Apr 4, 2018
Great place to buy jewelry of any kind. Great selection and great staff.

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Opening Hours

Mon:10 am - 5:30 pm Today
Tue:10 am - 8:30 pm
Wed:10 am - 5:30 pm
Thu:10 am - 8:30 pm
Fri:10 am - 5:30 pm
Sat:10 am - 4:30 pm

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