Kay Jewelers - Jewellery - Watertown, NY - VerView
Get to the top of the directory by claiming your business!
Kay Jewelers

Kay Jewelers

Claim Business
3.0 Google Review
Direction Bookmark
21182 Salmon Run Mall Loop W #Space 110B, Watertown, New York, 13601, United States
(315) 782-5115 stores.kay.com/ny/watertown/21182-salmon-run-mall-loop-w.html?cid=YEXT
Read our review guideline

Write a Review

Loading…
Write a review
Be the first to write a review.

Google Reviews

Refresh Reviews 3.0
Jan 24, 2018
The two wonderful women that helped us were AMAZING. I cannot remember their names because I am horrible about that but both are newer to the store. The consultant was so sweet and she was informative without being pushy. The manager was so kind and she made sure we were happy when we left. I'm sure we will be back soon!
Jan 21, 2018
Brought in a pair of matched pearls to have them set as basic earrings. These hold incredible sentimental value. They were found in the same oyster while in Hawaii and no they were not preloaded in the oyster. I cut it open myself. The pearls came back to the store poorly set and one is now damaged. I was promised this would be made "right". After speaking with the store manager had to leave the store. I was offered nothing that made this remotely "right". I was simply told hopefully we can fix the issue before your daughter's birthday and if your not satisfied with what comes back we can refund you. I have no idea what that even means. I am now trying to figure out what to say to my daughter.... Update: it's now 4 Jan 18 and no one has been able to answer when they will be finished. I did find out that the customer complaint line is very behind due to too many issues. No one has contacted me to try and make things "right" at all. Just a whole lot of run around. DO NOT DO BUISNESS WITH KAY JEWELWERS. I will be returning to the store to give them back my line of credit card. Last Update: the pearls are ruined. Was offered a refund and their set insurance price for the pearls. If you want any resolution you will have to keep calling corporate level customer service. Still a sad situation. I would not recommend doing business here.
Dec 20, 2017
This company has horrible service. I have been married for two months and I haven't been able to wear my engagement ring for my whole marriage and most of the time I was engaged. The ring kept breaking and I had to pick a new ring to accommodate my diamond (which is my husband's grandmother's diamond). I go back into the store a week later and they told me my ring would be in the next day, so I came in three days later and they proceeded to tell me my ring wouldn't be in for another 5 days (Christmas day). They aren't open on Christmas Day. So I won't have my ring for another 6 days now. While this is all happening, each time I call the store they proceed to tell me how busy they are and put me on hold. The same day they tell me how busy they are and make me wait, I went into the store and there was not a single customer in the store. I have to say that this company that sold us a very expensive ring, is treating us very poorly. I am terribly disappointed.
Jun 19, 2016

INDUSTRY BLOGS

Whiskey Production: 18th Century Methods vs Modern Techniques
Whiskey Production: 18th Century Methods vs Modern Techniques

#whiskey #smithville

In the 18th century, the choice of grain for whiskey production was largely determined by regional availability. In Scotland and Ireland, barley was the predominant grain, while in...

Smithville Whiskey

Whisky Wonders: An Expedition Across Regions
Whisky Wonders: An Expedition Across Regions

#whiskey #smithville

There's a world of difference between sipping a peaty Scotch, an earthy Irish whiskey, or a sweet and smoky American bourbon. These variations are not merely due to the distilleries'...

Smithville Whiskey

The Evolution of Whisky: 18th Century Methods vs. Modern Mastery
The Evolution of Whisky: 18th Century Methods vs. Modern Mastery

#whiskey #smithville

Whisky lovers, we've got a treat for you today! We're going on a time-traveling adventure to compare whisky production methods between the 18th century and today. Understanding...

Smithville Whiskey

Bourbon: The Quintessential American Whisky with a Unique Twist
Bourbon: The Quintessential American Whisky with a Unique Twist

#whiskey #smithville

Hey there, whisky enthusiasts! Today, we're going to delve into a topic that's as smooth as a top-shelf dram – the unique character of bourbon whisky. Now, if you're new to the...

Smithville Whiskey

The Grain Game: How Grains Shape the Soul of Whiskey
The Grain Game: How Grains Shape the Soul of Whiskey

#whiskey #smithville

Whiskey, a beloved spirit savored around the world, is a product of nature's simplest ingredients. At its heart, whiskey is nothing more than water, yeast, and most importantly,...

Smithville Whiskey

The Chemistry of Whiskey Aging: Impact on Taste and Quality
The Chemistry of Whiskey Aging: Impact on Taste and Quality

#whiskey #smithville

Aging is a critical stage in whiskey production. The choice of cask, the length of maturation, and the aging environment all influence the spirit's final character. But what are...

Smithville Whiskey

Whiskeys of the World: Types and Distinctions
Whiskeys of the World: Types and Distinctions

#whiskey #smithville

Whiskey, a beverage enjoyed globally, varies considerably in its characteristics, production methods, and styles. Different countries and regions have their unique whiskey styles...

Smithville Whiskey

The Fascinating History of Whiskey: From Earliest Origins to Present Day Popularity
The Fascinating History of Whiskey: From Earliest Origins to Present Day Popularity

#whiskey #smithville

Whiskey, a distilled alcoholic beverage made from fermented grain mash, has a rich and fascinating history that dates back centuries. Its story traverses continents, cultures,...

Smithville Whiskey

Own this business?

Claim Your Business
• Update your photo and information
• Get notified when reviews are posted
• Respond and manage your reviews
• Select badges and keywords

Opening Hours

Mon:10 am - 9 pm
Tue:10 am - 9 pm Open Today
Wed:10 am - 9 pm
Thu:10 am - 9 pm
Fri:10 am - 9 pm
Sat:10 am - 9 pm

Jewellery Near Me

Zales

Zales

Watertown
Piercing Pagoda

Piercing Pagoda

Watertown
Claire's

Claire's

21182 Salmon Run Mall Loop W, Watertown
Accessorize

Accessorize

21182 Salmon Run Mall Loop W, Watertown
Harris Jewelry

Harris Jewelry

21182 Salmon Run Mall Loop W, Watertown