Jared The Galleria of Jewelry - Jewellery - Strongsville, OH - VerView
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Jared The Galleria of Jewelry

Jared The Galleria of Jewelry

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3.8 Google Review
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16760 Royalton Rd, Strongsville, Ohio, 44136, United States
(440) 238-5682 stores.jared.com/oh/strongsville/16760-royalton-rd-.html?cid=YEXT
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Google Reviews

Refresh Reviews 3.8
Feb 8, 2018
spark note version: Go see Kaylynn for custom!!! She is amazing!!! Long version: My fiancé bought my ring from a store out of state and they screwed up by re-sizing my ring from a 6 or 7 to a 10.5 over two years I lost 4 or 5 side stones! I was told it could get worse as the metal was warped Jared in Strongsville ended up being the amazing store who fixed my problem! After we established what I wanted l, we went a custom route. Assistant Manager Kaylynn (not sure if I spelled that right) is the QUEEN OF CUSTOM! We took the original design of my ring and fixed a few things to give it further stability and to make it a cohesive piece. We went through 3 digital renders before we found the right combo and everyone was patient with me along the way! My new right looks very close to my original ring but is better than ever before! I am so happy this all worked out. I was a mess when I thought I’d have to pick a new ring - I legit cried in the store for over a half hour!! Even though the strongsville store was NOT the store who made the mistake they sure as hell made it better! The whole floor staff (I don’t know all their names) was a huge help as well! This place is run through teamwork and it shows! Thanks for all Your help!
Nov 29, 2017
Super helpful staff. They showed us all the items that might suit our interests, and even allowed us to get a custom ring shipped to the store to check it out, even though we hadn't paid yet. We just didn't find anything to our liking.
Aug 8, 2017
I came here last week looking for an engagement ring and had a phenomenal experience. Knowing nothing about jewelry, I was dreading this whole process but immediately upon walking in, I was greeted by one of the employees, Eliott, and he walked me through the store while we looked at the different options as far as settings, wedding bands, and the diamonds themselves. He spent several hours helping me to design a custom ring that I know she'll love and I can't wait for it to come in!
Dec 19, 2017
WOW! WHAT AN EXPERIENCE, i dont come on here to review just average occurrences, but this is different. the customer service is unparalleled to any company on the planet! no Joke these guys run one of the finest businesses on the planet. if i could rate 10/5 i would. above and beyond in every sense of the word. you dont see this kind of service anywhere! ps. from what i understand i wouldnt purchase anything made by Jared, but the service is unparalleled. seriously have yet to find a comany
Aug 11, 2017
Great store! Very helpful and attentive staff! Addy was the staff member who helped me, and she could not have been more helpful! Overall wonderful experience and I will definitely be back!

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