Get to the top of the directory by claiming your business!
Read our review guideline

Write a Review

Loading…

Write a review
Be the first to write a review.

Google Reviews

Refresh Reviews 3.4


Oct 15, 2017
The workers here are unprofessional and inconsistent and their policies are awful and are not followed by all of the employees. I wanted to exchange a ring I got and had no issue doing it. A couple weeks later I wanted to exchange a different ring and the girl told me it’s against their policy to exchange rings after an hour’s wear. I explained that I have previously exchanged before and all she said was “oh she shouldn’t have.” I get places have policies but they should be consistent! Today I went and I had a $20 store credit that I assumed was on my account but it turns out I had to have the 2” piece of receipt paper showing my store credit. For being a popular jewelry business, it’s super unprofessional. I won’t be returning to the Strongsville location.

Aug 25, 2017
I came up here with my daughter and little cousin, to get my pandora bracelet fixed, which was a special gift from my boyfriend. I had a heart clasp, which worked perfectly, I had put it in its box and next time I went to go wear it, it wouldn't close at all for me. I simply asked if she could just take a look at it and let me know how to go about the rest and even offered to give her my pandora information so she could see if my bracelet was under warranty. She didn't even give me the time of day. I handed her my bracelet and she messed with it for one second then said "there's nothing we can do about this, you have to take it to another location. We aren't going to help you. You'll most likely have to buy a new band." And she wouldn't even look my account up or anything. It was very unprofessional and sad that I couldn't even get help for something so basic. She wouldn't even tell me why my bracelet wasn't closing at least. Sad sad sad... love pandora but the employees aren't professional at all! Update: Despite the situation that had happened with one of the employees, I received a call where I talked to the manager and we discussed what happened and she also made sure she helped me with the issue I was having regarding my bracelet. The manager, Maria, was very professional and made me feel comfort in the situation and I'm very grateful she took time out of her day to talk to me about the situation and assured me that this would never happen again. Thank you so much to Pandora and Maria for helping me.

Nov 21, 2017
Sad to say but the young lady was very rude to the fact I just left and went to another store why spend money somewhere to be mistreated. Not sure if she was having a bad day or if it was the skin color how ever the customer service was horrible...

Feb 17, 2018
Won't let me return a ring that was never worn. Told me to call customer service ?!

Mar 1, 2018
Great service

INDUSTRY BLOGS

The Grain Game: How Grains Shape the Soul of Whiskey

#whiskey #smithville

Whiskey, a beloved spirit savored around the world, is a product of nature's simplest ingredients. At its heart, whiskey is nothing more than water, yeast, and most importantly, grain....

Smithville Whiskey

The Chemistry of Whiskey Aging: Impact on Taste and Quality

#whiskey #smithville

Aging is a critical stage in whiskey production. The choice of cask, the length of maturation, and the aging environment all influence the spirit's final character. But what are...

Smithville Whiskey

Creating Magic in a Barrel: A Step-by-Step Guide to Crafting Traditional Whiskey

#whiskey #smithville

Hello, whiskey lovers and budding distillers alike! Today, we're taking a fascinating journey into the heart of the distillery to uncover the meticulous step-by-step process of...

Smithville Whiskey

A Spirited History: The Role of Whisky During American Prohibition

#whiskey #smithville

Whisky lovers, get ready for a journey into the past, as today, we're delving into the intriguing role whisky played during one of the most dramatic periods in American history...

Smithville Whiskey

The Fascinating History of Whiskey: From Earliest Origins to Present Day Popularity

#whiskey #smithville

Whiskey, a distilled alcoholic beverage made from fermented grain mash, has a rich and fascinating history that dates back centuries. Its story traverses continents, cultures,...

Smithville Whiskey

Single Malt vs. Blended Whiskey: A Comprehensive Guide

#whiskey #smithville

Whether you are a whiskey connoisseur or a casual enthusiast, understanding the nuanced world of whiskey can be a delightful pursuit. Two terms that often spark curiosity are...

Smithville Whiskey

A Whiskey Journey: From Water Source to Distillery

#whiskey #smithville

Every whisky connoisseur will tell you that the secret to a great whisky lies in three key elements - grain, yeast, and water. But did you know that it's the water, often overlooked,...

Smithville Whiskey

Exploring the Spirit of America: The Kentucky Bourbon Trail and Its Impact on the Bourbon Industry

#whiskey #smithville

Hey there, bourbon lovers! Have you ever wanted to wander through the heartland of bourbon production, learn from master distillers, and sip straight from the barrel? If so, there's...

Smithville Whiskey


Own this business?

Claim Your Business
• Update your photo and information
• Get notified when reviews are posted
• Respond and manage your reviews
• Select badges and keywords

Opening Hours

Mon:10 am - 9 pm
Tue:10 am - 9 pm
Wed:10 am - 9 pm Today
Thu:10 am - 9 pm
Fri:10 am - 9 pm
Sat:10 am - 9 pm

Jewellery Near Me

francesca's

francesca's

500 Southpark Center #Al-152, Cleveland
Piercing Pagoda

Piercing Pagoda

Strongsville
Zales

Zales

Strongsville
Swarovski

Swarovski

504 Southpark Center, Strongsville
Kay Jewelers

Kay Jewelers

500 Southpark Center #Unit EU1104, Strongsville