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Kay Jewelers

Kay Jewelers

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3.7 Google Review
3415 Steelyard Dr, Cleveland, Ohio, 44109, United States
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Refresh Reviews 3.7


Feb 8, 2018
This Kay's jewlers is absolutely terriable! They are very racist and rude. They never greeted me. I walked in with a smile on my face. I stood in line patiently waiting because my boyfriend bought a nose ring for me and it had to be sent out to get twisted. Once I was finally helped after I stood there and listened to there conversation about lunch and what they made for diner. I showed the lady the receipt she was very rude saying they sent nothing out if they did it would be a yellow receipt. It was also in my boyfriend's name. So he had givin me the wrong receipt. We went to pick it up today and the lady told my boyfriend I was up there trying to get it she acted like I was trying to do something wrong or behind his back. They are so rude mad because I am a white female with a black man and the employees are black. The whole situation was unprofessional and rude WE WILL NEVER BE BACK!! I would give negative stars if I could!

Feb 28, 2018
Very unprofessional staff. Rude to customers. I'm here right now and they're closed but post Open

Aug 31, 2016
The two promise rings I got were really beautiful. But the issues were that they promised me that I'd get the rings before 2 weeks, and I got them almost 3 weeks after I ordered them. The ring the was supposed to be there first came in last. They also told me that they would call me when they were ready. I had to call them, they didn't tell me anything. And then when I got the rings the lady gave me them by hand, not in the box. And I found out the reason why she did that later on. She gave me an earring box for my ring! How am I supposed to put my rings in an earring box? I'm never going back to that Kay's again. And they had the nerve to ask me if I wanted to sign up for a credit card. The only reason I'm giving them two stars is because the rings were beautiful.

Apr 2, 2016
This Kay location is my husband's go-to, he has been back multiple times to add Beads to my charmed wonders bracelet and recently purchased a ring for our anniversary. I took my ring in to be sized and was in and out within 10 minutes, and my ring was done in less than one weeks time. Great store.

Oct 17, 2015
My boyfriend bought a very beautiful promise ring from this location and the customer service was awesome. Went back 3 months later to get earrings and experience the same pleasant service, even when we went back for cleanings. Very clean and organized store!!

INDUSTRY BLOGS

Whiskey Production: 18th Century Methods vs Modern Techniques

#whiskey #smithville

In the 18th century, the choice of grain for whiskey production was largely determined by regional availability. In Scotland and Ireland, barley was the predominant grain, while in...

Smithville Whiskey

The Fascinating History of Whiskey: From Earliest Origins to Present Day Popularity

#whiskey #smithville

Whiskey, a distilled alcoholic beverage made from fermented grain mash, has a rich and fascinating history that dates back centuries. Its story traverses continents, cultures,...

Smithville Whiskey

Prohibition and the Transformation of Women's Social Status and Behavior in the 1920s

#whiskey #smithville

The 1920s, often referred to as the "Roaring Twenties," were a time of significant social and cultural change in the United States, particularly for women. One major element of...

Smithville Whiskey

Exploring the Spirit of America: The Kentucky Bourbon Trail and Its Impact on the Bourbon Industry

#whiskey #smithville

Hey there, bourbon lovers! Have you ever wanted to wander through the heartland of bourbon production, learn from master distillers, and sip straight from the barrel? If so, there's...

Smithville Whiskey

The Art of Distillation: How it Shapes the Flavour of Whisky

#whiskey #smithville

Hello, whisky enthusiasts! Today, we're embarking on a spirited exploration of one of the most significant steps in whisky-making: distillation. We'll delve into how this intricate...

Smithville Whiskey

Bourbon: The Quintessential American Whisky with a Unique Twist

#whiskey #smithville

Hey there, whisky enthusiasts! Today, we're going to delve into a topic that's as smooth as a top-shelf dram – the unique character of bourbon whisky. Now, if you're new to the...

Smithville Whiskey

A Spirited History: The Role of Whisky During American Prohibition

#whiskey #smithville

Whisky lovers, get ready for a journey into the past, as today, we're delving into the intriguing role whisky played during one of the most dramatic periods in American history...

Smithville Whiskey

The Evolution of Whisky: 18th Century Methods vs. Modern Mastery

#whiskey #smithville

Whisky lovers, we've got a treat for you today! We're going on a time-traveling adventure to compare whisky production methods between the 18th century and today. Understanding...

Smithville Whiskey


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Opening Hours

Mon:10 am - 9 pm
Tue:10 am - 9 pm
Wed:10 am - 9 pm Today
Thu:10 am - 9 pm
Fri:10 am - 9 pm
Sat:10 am - 9 pm

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