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Fossil Store

Fossil Store

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3.2 Google Review
1500 Polaris Pkwy, Columbus, Ohio, 43240, United States
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Refresh Reviews 3.2


Feb 5, 2018
I am in from out of town shopping and needed a last minute gift. Vicki was so polite and helpful and helped me find the exact right thing at the price I wanted. I went into two stores before this and no help. She was helpful without being pushy. I will call to ask for her for gifts in the future - she has great ideas!

Aug 19, 2017
I went to the Fossil store at Polaris mall in Columbus, Ohio and the store manager told me if I brought in my receipt she would help me with my watch band. The next weekend I came back in with my receipt and she denied telling me that and refused to help. She was not helpful and clearly didn't care about customer service. I bought the watch for my fiance last year for his birthday and this year I decided to get him a new band. When he took the original band off for the first time the pin came out and broke. I wouldn't have even bought the watch or the new band if I knew the lack of customer service I would receive. I bought Fossil because of the quality and warranty. I left the Polaris Fossil store upset and frustrated. The entire time I was very polite and nice to the store manager even though she lied to me. I will never recommend Fossil to anyone after this experience. I forgot to mention I drove 2 hours because this was the closest store.

Jul 11, 2016
I love Fossil and I love this store. Happened to visit tonight, had a Fossil watch that needed a new battery, young gentleman took care of it for me. He was pleasant, courteous, and efficient. Wonderful watch, wonderful store, wonderful experience.

Feb 4, 2015
Excellent, I have always loved my watches from them. Recently lost a pin and called to see if they could fix it, greeted warmly at the door and finished in like two minutes with no bill. I was taken care of and not sold into anything I didn't want.

May 19, 2014
Disrespectful, pushy, snobbish young ladies. If I go there again it will be in my own home town.

INDUSTRY BLOGS

The Grain Game: How Grains Shape the Soul of Whiskey

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Whiskey, a beloved spirit savored around the world, is a product of nature's simplest ingredients. At its heart, whiskey is nothing more than water, yeast, and most importantly, grain....

Smithville Whiskey

Whiskey Production: 18th Century Methods vs Modern Techniques

#whiskey #smithville

In the 18th century, the choice of grain for whiskey production was largely determined by regional availability. In Scotland and Ireland, barley was the predominant grain, while...

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Whisky 101: A Light-hearted Guide to the Water of Life

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Welcome to Whisky 101, folks! Today, we're exploring the fantastic world of whisky, whisky, whiskey, and, yes, more whisky! Oh, did I mention whisky? By the end of this tour,...

Smithville Whiskey

The Chemistry of Whiskey Aging: Impact on Taste and Quality

#whiskey #smithville

Aging is a critical stage in whiskey production. The choice of cask, the length of maturation, and the aging environment all influence the spirit's final character. But what are...

Smithville Whiskey

The Earliest Instances of Whiskey in World History

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The history of whiskey, or whisky as it's spelled in some countries, is long and somewhat shrouded in time. While the exact origins of whiskey are unclear, we can trace its ancestry...

Smithville Whiskey

Prohibition and the Transformation of Women's Social Status and Behavior in the 1920s

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The 1920s, often referred to as the "Roaring Twenties," were a time of significant social and cultural change in the United States, particularly for women. One major element of...

Smithville Whiskey

The Pivotal Role of Women in the Temperance Movement Leading Up to Prohibition in North America

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Historically, women have played an indispensable role in societal transformation. One such transformative movement was the Temperance Movement in North America leading up to Prohibition....

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Whiskey Trails: A Cultural Expedition through Ireland and Scotland

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Whiskey, the golden spirit of the Gaelic lands, embodies more than just a delightful drink. In both Ireland and Scotland, it's a cultural touchstone, holding centuries of history,...

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Opening Hours

Mon:10 am - 9 pm
Tue:10 am - 9 pm
Wed:10 am - 9 pm
Thu:10 am - 9 pm
Fri:10 am - 9:30 pm
Sat:10 am - 9:30 pm Open Today

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