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Marlen Jewelers

Marlen Jewelers

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4.1 Google Review
19525 Detroit Rd, Rocky River, Ohio, 44116, United States
(440) 331-9004 marlenjewelers.com
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May 1, 2018
In all fairness.....They were really nice about the whole thing and did what they could to make it up to me. In the end I went away satisfied. They ruined my ring! Not only was it my most valuable and most beautiful piece of jewelry it was my most sentimental. I took it there to be sized and when I went to pick it up I could tell from the very minute they took it out to show me that it had been altered. When I said something about it they pretended like they didn't know what I was talking about. I'd always heard you should take pictures of your jewelry before you take it in but up till now I always trusted Marlen. I've been going there for all my jewelry needs since 1971 when my first husband and I bought our wedding rings there. But I'll never go back again.

Dec 20, 2017
Very nice jewelry store. Has the selection and everything of "big box" store, but has small business touch and feel. Locally owned and operated, A+

Jan 11, 2018
Tremendous. That single adjective is the only review you need. I needed an heirloom engagement ring resized, others said it wasn’t possible due to the positioning of the auxiliary stones. Marlen said, “No problem!” They were 100% correct. No damage, no changes, and resized without any signs it was anything but made that way. Absolutely top-notch work at an outstanding price. Mr. Eilberg is a gentlemen and a scholar while his staff is nothing short of stellar. You want any piece of jewelry or related work? Look no further. Stop your search, don’t bother googling any other, you’ve found the people. Much like the Highlander of film fame, “There can be only one” jeweler. Marlen is the ONE AND ONLY jeweler. Trust me, trust them, and your faith will not be misplaced.

Mar 14, 2017
The clerks were all very accommodating and helpful. I had a very small job of replacing a jump loop on a religious medal. They replaced it but it turned out to be a little too small. I returned it and the clerk said she'd send it back up to the jeweler and not only did he fix it but he fixed the other medals on my chain too and soldered the the jump loops for the price of the one I brought back! Everyone was very gracious and kind to me. The also have very beautiful jewelry. For a small job for under $25. they treated me very graciously.

Jun 14, 2017
Excellent service, fair prices paid, quick and easy

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Opening Hours

Tue:10 am - 6 pm
Wed:10 am - 6 pm Today
Thu:11 am - 8 pm
Fri:10 am - 6 pm
Sat:10 am - 5 pm

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