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Kay Jewelers

Kay Jewelers

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1.2 Google Review
State College, Pennsylvania, 16801, United States
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Feb 28, 2018
A couple of the employees seem to actually care but in general not a welcoming experience. Have been purchasing jewelry there for a few years and I'm done. My husband got me a necklace and ring for Christmas and the necklace chain broke within 6 weeks and the diamond fell out. It was a diamond in motion necklace. Also got a rings which had to be sized, got it back 3 weeks later and had it for 4 weeks and lost 2 of the diamonds out of it and they have had it now for another 3 weeks. I've had issues with diamonds falling out of my earrings that have come from there, now a necklace and a ring. That isn't the store associates fault but for a national retailer to consistently sell product that is so poorly made is unacceptable. I will be taking our business elsewhere from now on. It's too bad because it was convenient but not worth the hassle.

Feb 27, 2018
Bought merchandise from my stand in the mall, acting like she was doing me a favor... then made me sign up for a Kays credit card. Wouldn't take NO as an answer!!! I understand they have to make credit application goals but they pull tooth and nail until you give in...not okay!!!

Mar 21, 2017
My finance recently bought my engagement ring from this store. It was far too big so I had to drop it off to be sized the same day we got engaged. They gave me a promise date of 2 weeks. I got a call on the 2 week mark that my ring had to be sent back because it was missing 3 of the smaller diamonds on the band. My question to Kay Jewelers is how can you be so careless when customers spend the amount of money they do at your stores. The merchandise should be quality control checked before leaving the repair facilities. And if they are, how do 3 diamonds get knocked out in transit? Again, are you that careless of a company? I am highly dissatisfied with Kay Jewelers right now.

Feb 2, 2018
Horrible experience there, I bought me a watch took them nearly 3 hours to size it for me.

Jan 17, 2017
Horrible place to shop. Would never do business there again. Manager was horrible and felt we were pulling teeth to look at rings and nothing but a bother. Had issue with diamonds falling out and finally just returned. Paid mostly cash so that had to be refunded with a check.....4 days they say to mail. 10 days later and still waiting. Called store for help, they didn't want to help. Said info was on return receipt. NO, NO, IT'S NOT! STAY AWAY, THE WORST TREATMENT WE EVER RECEIVED. Still no refund check.

INDUSTRY BLOGS

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Prohibition and the Transformation of Women's Social Status and Behavior in the 1920s

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The 1920s, often referred to as the "Roaring Twenties," were a time of significant social and cultural change in the United States, particularly for women. One major element of...

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Join us, dear readers, as we embark on an exciting journey back in time, tracing the footsteps of our whisky-loving ancestors! From the mystic east to the rugged Celtic lands,...

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Opening Hours

Mon:10 am - 9 pm
Tue:10 am - 9 pm
Wed:10 am - 9 pm Open Today
Thu:10 am - 9 pm
Fri:10 am - 9 pm
Sat:10 am - 9 pm

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