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Helzberg Diamonds

Helzberg Diamonds

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4.4 Google Review
301 South Hills Village #Room 2055A, Pittsburgh, Pennsylvania, 15241, United States
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Refresh Reviews 4.4


Feb 27, 2018
It takes a lot for me to write a review. I absolutely had to come on here and write about my experience with this store! Sarah, the assistant manager was absolutely wonderful to deal with, her professionalism and customer service is something to be recognized, it's hard to come by these days in a retail store. She made our purchase easy and seamless. I also want to point out Christine the general manager of this store, she went absolutely above and beyond to go out of her way to make her customers happy. There is a reason these two women are in the positions they are in... their attitudes and professionalism shine! I will definitely be back to purchase additional fun jewelry in the future. I drove from the north hills to this location, and it was totally worth it! Thank you guys so much for giving 100% at what you do. My experience was nothing less than perfection!

Mar 30, 2017
I don't want to overstate this, because MOST jewelry stores are probably just as bad, but I wouldn't buy here. Their diamonds are overpriced, even with a large discount from the posted price. And that's assuming they're even as good as they say they are. I've been told to "avoid" the diamond certification labs they use, and, comparing their paperwork to their talk, they seem to be quoting the most generous end of a range for Color and Clarity grading, anyway. And I can't remember, but I think they may have outright lied about color. My online diamond calculator of choice still had them asking 10% too much if you gave them the benefit of the doubt about absolutely everything, but up to TWICE as much as the diamond was "worth" if they were inflating the truth as much as I think they were. They use all the typical sales tricks: showing you two garbage diamonds and then a third mediocre one for the same price to make the last one seem like a good deal, trying to get you (or your intended) to hold something in your hand to become attached to it, sounding your personality to figure out what sales tactics you'll probably respond to, etc. Needless to say, they are very friendly. I shopped online instead and bought a bigger, whiter, less flawed, and probably better-cut diamond with a certificate from a more reputable diamond lab, all for about the same price.

Apr 6, 2017
Very inexpensive and the people helped us get approved for a program they had to help with our wedding bands.

Mar 20, 2017
Great experience with sales associate Sarah. Very pleased and would highly recommend!

Mar 21, 2015
I recently moved back to Pittsburgh from out of state. I have about 20 pieces of jewelry that require 6 month inspections so I was very thrilled to find a store at South Hills Village Mall. I am very thrilled with the customer service I have received from this location. The store manager Christine herself remembered me a month after my first visit, and even helped my mom with a ring sizer for her 55 year old wedding band that has become so loose she was terrified she would lose it. That alone won my love for this store!

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Opening Hours

Mon:10 am - 9 pm
Tue:10 am - 9 pm
Wed:10 am - 9 pm
Thu:10 am - 9 pm Open Today
Fri:10 am - 9 pm
Sat:10 am - 9 pm

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