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Kay Jewelers

Kay Jewelers

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2.5 Google Review
Scranton, Pennsylvania, 18508, United States
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Refresh Reviews 2.5


Jan 20, 2018
I made the mistake of purchasing an engagement ring here and 17 repairs in 2 years later just sold the diamond back to them and got a different ring. Incompetent jewelers to say the least. I regret ever dealing with key jewelers

Oct 25, 2017
After going to 6 different jewelery stores, Kay was simply the best. I got genuine honesty and superior service, especially from Latchmi. I came in one day to get an appraisal on trade for diamonds I already had, the manager wasn't in. I came in the next day, the same woman remembered my name and introduced me to the manager who already knew who I was. This wasn't an appointment. They were sympathetic to my budget, didn't pressure me into buying and helped me settle on an engagement ring that will now, hopefully make my better half a very happy woman. Thank you so much Kay and thank you Latchmi. I will be coming back

Nov 12, 2017
I went in looking for a wedding band to match my wife's engagement ring and have them soldered together. They were not very helpful finding a nice match. I found one I liked, and they said it would take two weeks to be soldered, which wasn't a problem, my annaversary was in just over two weeks. Well, my annaversary comes and goes and it's still not ready. They called me three weeks to the day later and said it was done, charged me more than they quoted me because they said the engagement ring needed bigger stems to hold the diamend in because they have to put a six month warranty on it. Then, six months and two weeks later, the solder broke from normal wear and I take it back and they say there's nothing they can do, I have to pay to get it resoldered. No thank you, from start to finish, a bad experience. Bad quality, decent customer service but nothing special, and they don't stand behind their product. Will not return.

Sep 20, 2017
Great product and superb customer service. Especially the store manager. Always has a smile and super friendly.

May 24, 2012
cheap stuff my ring broke after six month

INDUSTRY BLOGS

Bourbon: The Quintessential American Whisky with a Unique Twist

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Hey there, whisky enthusiasts! Today, we're going to delve into a topic that's as smooth as a top-shelf dram – the unique character of bourbon whisky. Now, if you're new to the whisky...

Smithville Whiskey

The Fascinating History of Whiskey: From Earliest Origins to Present Day Popularity

#whiskey #smithville

Whiskey, a distilled alcoholic beverage made from fermented grain mash, has a rich and fascinating history that dates back centuries. Its story traverses continents, cultures,...

Smithville Whiskey

Whisky Wonders: An Expedition Across Regions

#whiskey #smithville

There's a world of difference between sipping a peaty Scotch, an earthy Irish whiskey, or a sweet and smoky American bourbon. These variations are not merely due to the distilleries'...

Smithville Whiskey

The Evolution of Whisky: 18th Century Methods vs. Modern Mastery

#whiskey #smithville

Whisky lovers, we've got a treat for you today! We're going on a time-traveling adventure to compare whisky production methods between the 18th century and today. Understanding...

Smithville Whiskey

Whiskey Production: 18th Century Methods vs Modern Techniques

#whiskey #smithville

In the 18th century, the choice of grain for whiskey production was largely determined by regional availability. In Scotland and Ireland, barley was the predominant grain, while...

Smithville Whiskey

The Pivotal Role of Women in the Temperance Movement Leading Up to Prohibition in North America

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Historically, women have played an indispensable role in societal transformation. One such transformative movement was the Temperance Movement in North America leading up to Prohibition....

Smithville Whiskey

Whiskeys of the World: Types and Distinctions

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Whiskey, a beverage enjoyed globally, varies considerably in its characteristics, production methods, and styles. Different countries and regions have their unique whiskey styles...

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A Spirited History: The Role of Whisky During American Prohibition

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Whisky lovers, get ready for a journey into the past, as today, we're delving into the intriguing role whisky played during one of the most dramatic periods in American history...

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Opening Hours

Mon:10 am - 9 pm
Tue:10 am - 9 pm
Wed:10 am - 9 pm
Thu:10 am - 9 pm Today
Fri:10 am - 9 pm
Sat:10 am - 9 pm

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