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Kay Jewelers

Kay Jewelers

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2.5 Google Review
Scranton, Pennsylvania, 18508, United States
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Refresh Reviews 2.5


Jan 20, 2018
I made the mistake of purchasing an engagement ring here and 17 repairs in 2 years later just sold the diamond back to them and got a different ring. Incompetent jewelers to say the least. I regret ever dealing with key jewelers

Oct 25, 2017
After going to 6 different jewelery stores, Kay was simply the best. I got genuine honesty and superior service, especially from Latchmi. I came in one day to get an appraisal on trade for diamonds I already had, the manager wasn't in. I came in the next day, the same woman remembered my name and introduced me to the manager who already knew who I was. This wasn't an appointment. They were sympathetic to my budget, didn't pressure me into buying and helped me settle on an engagement ring that will now, hopefully make my better half a very happy woman. Thank you so much Kay and thank you Latchmi. I will be coming back

Nov 12, 2017
I went in looking for a wedding band to match my wife's engagement ring and have them soldered together. They were not very helpful finding a nice match. I found one I liked, and they said it would take two weeks to be soldered, which wasn't a problem, my annaversary was in just over two weeks. Well, my annaversary comes and goes and it's still not ready. They called me three weeks to the day later and said it was done, charged me more than they quoted me because they said the engagement ring needed bigger stems to hold the diamend in because they have to put a six month warranty on it. Then, six months and two weeks later, the solder broke from normal wear and I take it back and they say there's nothing they can do, I have to pay to get it resoldered. No thank you, from start to finish, a bad experience. Bad quality, decent customer service but nothing special, and they don't stand behind their product. Will not return.

Sep 20, 2017
Great product and superb customer service. Especially the store manager. Always has a smile and super friendly.

May 24, 2012
cheap stuff my ring broke after six month

INDUSTRY BLOGS

Whisky Wonders: An Expedition Across Regions

#whiskey #smithville

There's a world of difference between sipping a peaty Scotch, an earthy Irish whiskey, or a sweet and smoky American bourbon. These variations are not merely due to the distilleries'...

Smithville Whiskey

The Chemistry of Whiskey Aging: Impact on Taste and Quality

#whiskey #smithville

Aging is a critical stage in whiskey production. The choice of cask, the length of maturation, and the aging environment all influence the spirit's final character. But what are...

Smithville Whiskey

Whiskey Production: 18th Century Methods vs Modern Techniques

#whiskey #smithville

In the 18th century, the choice of grain for whiskey production was largely determined by regional availability. In Scotland and Ireland, barley was the predominant grain, while...

Smithville Whiskey

Exploring the Spirit of America: The Kentucky Bourbon Trail and Its Impact on the Bourbon Industry

#whiskey #smithville

Hey there, bourbon lovers! Have you ever wanted to wander through the heartland of bourbon production, learn from master distillers, and sip straight from the barrel? If so, there's...

Smithville Whiskey

The Great Whisky Adventure: A Journey Back to the Earliest Drops in History

#whiskey #smithville

Join us, dear readers, as we embark on an exciting journey back in time, tracing the footsteps of our whisky-loving ancestors! From the mystic east to the rugged Celtic lands,...

Smithville Whiskey

Whiskeys of the World: Types and Distinctions

#whiskey #smithville

Whiskey, a beverage enjoyed globally, varies considerably in its characteristics, production methods, and styles. Different countries and regions have their unique whiskey styles...

Smithville Whiskey

Bourbon: The Quintessential American Whisky with a Unique Twist

#whiskey #smithville

Hey there, whisky enthusiasts! Today, we're going to delve into a topic that's as smooth as a top-shelf dram – the unique character of bourbon whisky. Now, if you're new to the...

Smithville Whiskey

Whiskey Trails: A Cultural Expedition through Ireland and Scotland

#whiskey #smithville

Whiskey, the golden spirit of the Gaelic lands, embodies more than just a delightful drink. In both Ireland and Scotland, it's a cultural touchstone, holding centuries of history,...

Smithville Whiskey


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Opening Hours

Mon:10 am - 9 pm
Tue:10 am - 9 pm
Wed:10 am - 9 pm
Thu:10 am - 9 pm Today
Fri:10 am - 9 pm
Sat:10 am - 9 pm

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