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Kay Jewelers

Kay Jewelers

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3.0 Google Review
110 Park City Center, Lancaster, Pennsylvania, 17601, United States
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Mar 15, 2018
This store has such an amazing, helpful, considerate, and kind staff. Our experience was nothing shy of perfect. As customers we were respected, heard, and well taken care of!! I would time and time again go back and give them our business! Matt & Jessica are professional, prompt, and friendly! Five stars, for sure!

Mar 15, 2018
Unbelievably friendly staff. Willingness to work with customers is outstanding.

Dec 26, 2017
Terrified they lost my ring. No call... and does no one know how to pick up a ringing phone? I have been trying to call for a week!

Dec 22, 2016
If I could give this no stars I would. Stood around for half an hour while the "sales people" if you can call them that helped every other customer, many of those that had just walked in the store. A sales lady had a conversation with us about her customer not being there but walked away to help another customer that had just walked in. They are rude and could care less about their younger customers. I then complained to the manager and he ignored what I was saying and was a complete asshat about the whole situation. Needless to say, they will not be getting my service ever again!!!

Jun 20, 2009
Called to ask a few questions the woman who answered the phone was rude and short about the answers. I would seriously consider before dealing with these people, since you are making high end purchases one would expect a better level of customer service.

INDUSTRY BLOGS

Prohibition and the Transformation of Women's Social Status and Behavior in the 1920s

#whiskey #smithville

The 1920s, often referred to as the "Roaring Twenties," were a time of significant social and cultural change in the United States, particularly for women. One major element of this...

Smithville Whiskey

The Chemistry of Whiskey Aging: Impact on Taste and Quality

#whiskey #smithville

Aging is a critical stage in whiskey production. The choice of cask, the length of maturation, and the aging environment all influence the spirit's final character. But what are...

Smithville Whiskey

Exploring the Spirit of America: The Kentucky Bourbon Trail and Its Impact on the Bourbon Industry

#whiskey #smithville

Hey there, bourbon lovers! Have you ever wanted to wander through the heartland of bourbon production, learn from master distillers, and sip straight from the barrel? If so, there's...

Smithville Whiskey

A Whiskey Journey: From Water Source to Distillery

#whiskey #smithville

Every whisky connoisseur will tell you that the secret to a great whisky lies in three key elements - grain, yeast, and water. But did you know that it's the water, often overlooked,...

Smithville Whiskey

Bourbon: The Quintessential American Whisky with a Unique Twist

#whiskey #smithville

Hey there, whisky enthusiasts! Today, we're going to delve into a topic that's as smooth as a top-shelf dram – the unique character of bourbon whisky. Now, if you're new to the...

Smithville Whiskey

The Grain Game: How Grains Shape the Soul of Whiskey

#whiskey #smithville

Whiskey, a beloved spirit savored around the world, is a product of nature's simplest ingredients. At its heart, whiskey is nothing more than water, yeast, and most importantly,...

Smithville Whiskey

Female Bootleggers of Prohibition: Stories of Defiance

#whiskey #smithville

Prohibition, the legal enforcement banning alcohol sale and consumption in the United States from 1920 to 1933, was a unique period that saw a rise in illegal activities designed...

Smithville Whiskey

Creating Magic in a Barrel: A Step-by-Step Guide to Crafting Traditional Whiskey

#whiskey #smithville

Hello, whiskey lovers and budding distillers alike! Today, we're taking a fascinating journey into the heart of the distillery to uncover the meticulous step-by-step process of...

Smithville Whiskey


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Opening Hours

Mon:10 am - 9 pm
Tue:10 am - 9 pm
Wed:10 am - 9 pm
Thu:10 am - 9 pm
Fri:10 am - 9 pm
Sat:10 am - 9 pm Today

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