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Luxenberg's

Luxenberg's

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5.0 Google Review
2334 Oakland Ave #14, Indiana, Pennsylvania, 15701, United States
(724) 465-5888 www.luxenbergs.com
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Feb 28, 2018
About a year after I got married I knocked the diamond (prongs and all) off my engagement setting. I went all over town looking for a jeweler that would reset it without sending it away. I had heard too many horror stories of people getting a different diamond or a fake one back when sending them out. Since I'm not a jeweler I certainly wouldn't know the difference and my diamond is my diamond. It was the one that my husband and I picked out the day we got engaged. I was at the mall and figured, even though I would probably get the same answer, I would stop in anyway. Mike was awesome! He told me to pick a setting in the case and he would replace the diamond that was in that ring with mine. He had said he didn't have time to do it that day because he needed to go out of town (Butler I believe) but that I could pick it up the next afternoon. I was shocked! I told him to go ahead and do it. He promised that my diamond would be locked in their safe over night and he would call me the next day when it was ready. I gave him my diamond, picked a simple setting out of the case and left the store. About 45 minutes later my cell phone rang. It was Mike telling me that he decided to stay and set my diamond since I was so anxious to get it back. AGAIN, I was amazed at his customer service. This was 16 years ago and Luxenberg's has been my jeweler ever since. I even have my son shopping there as this was the only place he went when looking for an engagement ring for his wife and wedding bands for their wedding. Thank you Luxenberg's for being an honest jewelry store and cherishing your customers.

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Opening Hours

Mon:10 am - 8 pm
Tue:10 am - 8 pm
Wed:10 am - 8 pm Open Today
Thu:10 am - 8 pm
Fri:12 am - 9 pm
Sat:10 am - 9 pm

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