TOUS

I love the jewelry designs in white gold, gold, silver and vermeil.Also has perfumes and hand bags. Friendly staff.

I want to do some shopping for my self an the family. Thanks

Ive been to this store multiple times and even though is a high end store it is very different from the rest. With its friendly environment and nice staff you feel like you are one of their regular costumers even if it is the first time you have walked into one of their stores. I love that all the staff speaks Spanish (this is a Spanish brand) because sometimes it makes it easier to explain exactly what I'm looking for. All of the pieces I've bought from the store are a great quality and have not had any problem with any of them, if any is from wear. I would say that everything from their bags to their jewelry is very good quality, and if you have a problem with their pieces they do everything they can to help you an repair the piece as soon as possible. Love the brand, love the store, love the staff that is very friendly!

I am a TOUS fan since long time ago! I never get tire of the brand and TOUS designs. For me the high quality and detail in every piece make each collection unique, exclusive and always in fashion. When you buy something from TOUS definitely you acquire good quality, forever, you'll never be "out of season". I currently live in Dallas, and it is my favorite store, excelent technical support and assistance, all employees are always happy to assist you as VIP (although once you've purchased or a thousand) I have had the opportunity to travel to many places around the world and visit many stores, BUT TOUS stores in Dallas certainly make me feel at home. I've never had to repair any of my pieces. Thanks TOUS Dallas to pamper us.

This store is a nightmare. Please take your money to some where that actually provides quality service and jewelry (Tiffany's, Neimans, Cartier). I came here on 12/26 and bought a TOUS bear silver mesh ring. I loved it and the sales girl was very sweet. However, the day that I wore the ring, I immediately noticed that the ring kept getting hooked on to towels. Upon closer inspection three of the mesh wires have come undone and was hooking onto everything. I was shocked. This was a $113 ring that's suppose to be all sterling silver. I was out of town for holidays but as soon as I got back, I went to the Galleria (1/1/2013) and told them what happened and that I wanted to exchange it. The manager at this store, Henry Yamilet, is a rude man with ZERO customer service skills. He made it sound like it was my fault that the ring broke, that I had somehow purposely broken it (wtf?) and that I could not exchange it (even though it was within their 14 day policy). He made me feel humiliated and berated me. As if I, the customer, had committed a crime by bringing back their defective ring that I used my money to purchase. I asked if I can at least replace this ring because it is no longer wearable. He stated that I could not because the ring is now defective but that they can send it to get fixed. They had the exact same ring in my size already in the store but he would not let me exchange it and said i had to have the ring shipped off. I agreed. But keep reading, the nightmare just started. Then finally on 1/24/2013, I received the ring back. I was very excited to get to wear the ring until i realized THEY SENT ME BACK THE SAME EXACT DEFECTIVE RING. WTF?! It was in the SAME condition as i had dropped it off, with three of the chains loose and sticking up. NOTHING had been fixed. What were they doing for 23 DAYS???? are you kidding me? I called them back immediately. The sales girl was very apologetic and told me they would order a new one and send it to me. So...why didn't I just get a new one on 1/01/2013 when I was already AT the store? The manager NEVER apologized to me once. I called the store on 2/04/2013 to check on the status... the manager answered the phone IN SPANISH. I thought I had called the wrong number. This is suppose to be a high end jewelry store (they charge like they are at least) in the Galleria MALL. How can you answer the phone so informally?! I finally receive the ring on 2/7/2013, once again I open the box to find another headache - they sent me another defective ring!! Is this a joke? This ring has left over superglue on the bear and the side of the bear. It looks like a 3rd grader's school project. The quality is just terrible! How can they charge even $10 for this? So ladies, don't let the cute bear fool you. Take your money on over to Tiffany's or Cartiers. I have NEVER had a problem like this with either store. Everything at Tiffany's, even their cheapest items, are made with material that lasts more than a day. I bought a Cartier trinity ring last christmas that had a small less than 1 mm dent on the gold hoop. I took it back and they apologized profusely, and immediately gave me a new one. I was just going to ask them to polish it. TOUS is a joke - Jewlery is cheaply made - does not last - not worth your money - their manager Henry Yamilet should take some classes on how to treat his customers like human beings.