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Jeff's Jewelry

Jeff's Jewelry

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4.5 Google Review
4890 W Davis St, Conroe, Texas, 77301, United States
(936) 760-4020 www.jeffsjewelry.com
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Google Reviews

Refresh Reviews 4.5


Jan 6, 2018
Nice store. Disappointing engagement ring repair service experience... Long story short, I can't face wearing my ring any more because I'm so upset with how it now looks. Impressed by the positive reviews, and wary of chain stores, I took my beloved custom solitaire .4ct diamond engagement ring here for repair in November. After 4 years the ring's bezel was showing damage from daily wear with its matching wedding band. Their original quote was 2 weeks and $315 to replace the bezel in platinum or white gold - the ring's actually made from palladium which I don't think they realized until I asked the same metal be used. The final cost was $340 and took about 5 weeks - after I called to check up, worried that my repair was overlooked during their busy Christmas rush. The repair itself was well done and the owner politely gave two options for trying to improve the result, but, unfortunately the rings' unique character design of sitting flush against its matching wedding band is now lost (adding a notch on one side, like we agreed to try looks kind of ugly). In hindsight, I wish I'd left the wedding band with them as well (like I initially suggested to the salesperson) and that I had an opportunity to talk to the jeweler direct to understand their repair service uses pre-fabricated bezels rather than custom-made like my original ring. Ultimately, my ring's worth is definitely more sentimental than monetary value but it's still upsetting not to have received a more personalized and positive experience like I hoped. At some point I hope to have the ring remade by the original jeweler in my native New Zealand, when I next visit there.

Dec 31, 2017
Family owned business made it very personal. customer service is awesome. Would recommend over big name stores any day.

Feb 14, 2018
Excellent selection and a great staff. Would highly recommend.

Sep 9, 2017
Great selection in super local service. Jeff is the guy you want to see for an engagement ring or a special gift for your significant other.

Jul 14, 2017
Did a great job repairing a ring for me. Friendly staff and quality work.

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Opening Hours

Mon:9:30 am - 6 pm
Tue:9:30 am - 6 pm
Wed:9:30 am - 6 pm
Thu:9:30 am - 6 pm
Fri:9:30 am - 6 pm Today
Sat:10 am - 4 pm

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